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ease
features
design
support

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Description

Our purpose is to enable you to discover greater freedom and take control over your operations using our property management software tailored for campgrounds, RV parks, hotels, and hospitality. Working alongside you, we aim to stimulate growth, enhance your day-to-day efficiency, and facilitate the creation of unforgettable guest experiences! Whether it's an overnight stay, a weekend retreat or a vacation, these occasions rely on businesses like yours, who are dedicated to enhancing every guest's experience. Behind your business, we ensure that you are equipped with everything required to make that happen. Our acclaimed property management system (PMS), empowers you to steer your entire enterprise from a unified and centralized platform. Speak to us about starting your business transformation today.

Description

Enhance your guests' overall experience and boost your revenue by implementing a comprehensive, interconnected system tailored to their needs. Empower your visitors to personalize their travel adventures seamlessly. The innovative Otello HoDP platform offers you immediate insights into the performance of all departments within your establishment, accessible directly from your smartphone. This data-centric solution ensures that all accommodation processes are harmoniously synchronized. It fosters smooth communication between housekeeping and the front desk, while also facilitating process monitoring, efficient time management, and instant transaction capabilities. By utilizing the distinctive Otello platform, you can elevate your brand's reputation and cultivate guest loyalty. The system simplifies the analysis of guest data, enabling targeted marketing efforts to reach various demographics effectively. Additionally, it streamlines the management of guest requests, complaints, and suggestions by assigning them as actionable tasks to the appropriate staff members. Ultimately, this results in a more responsive and guest-centric service environment.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Authorize.Net
Bepoz Point of Sale
Clover
CustomerGauge
Facebook
Idealpos
Lightspeed Retail
LodgIQ
MYOB
Parki
PayPal
Qlik Cloud Analytics
QuickBooks Online
ReviewPro
Sage Business Cloud Accounting
Stripe
TrustYou
Tyro EFTPOS
Vectron
Windcave

Integrations

Authorize.Net
Bepoz Point of Sale
Clover
CustomerGauge
Facebook
Idealpos
Lightspeed Retail
LodgIQ
MYOB
Parki
PayPal
Qlik Cloud Analytics
QuickBooks Online
ReviewPro
Sage Business Cloud Accounting
Stripe
TrustYou
Tyro EFTPOS
Vectron
Windcave

Pricing Details

Free
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Newbook

Founded

2010

Country

Australia, United States, New Zealand

Website

www.newbook.cloud

Vendor Details

Company Name

Hotech

Founded

1999

Country

Turkey

Website

hotech.com.tr/products/detail/otello-gem

Product Features

Camp Management

Attendance Management
Billing & Invoicing
Customer Management
Food Service Management
For Campgrounds
For Summer Camps
Medical Management
Online Registration
Parent Portal
Program Management
Registration Management
Scheduling
Staff Management

Campground Management

Asset Management
Check-in / Check-out
Multi-Location
Online Booking
Permit Management
Point of Sale (POS)
Rental Management
Reservations Management
Site Maps
Utility Billing

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Hostel Management

Cash Drawer Management
Dorms
Employee Management
GDS / OTA Integration
Housekeeping Management
Multi-Property
Online Booking
Point of Sale (POS)
Price Optimization
Private Rooms
Reservations Management

Marine

Accounting Management
Ballast Table
Barcodes
Boat Maintenance
Manufacturing/Supplier Pricebooks
Marina Management
Maritime Crew Management
Routing
Scheduling
Storage Management

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Vacation Rental

Contact Management
Fee / Commission Management
Guest Reviews / Ratings
Housekeeping Management
Lead Management
Owner Statements
Payment Processing
Property Database
Reservations Management
Vendor Management
Work Order Management

Product Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

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