Average Ratings 0 Ratings
Average Ratings 3 Ratings
Description
The Global Unified Commerce Ecosystem by New Black is a cooperative framework of partners committed to transforming the vision of unified commerce into a reality for retailers focused on customer experience. This initiative responds to the contemporary shopper's demand for a cohesive shopping journey across various platforms by guaranteeing clarity in transactional, inventory, and customer information throughout the entire purchasing process while also upholding stringent fiscal compliance. Realizing this level of integration necessitates improved connectivity among all systems and brand partners, working in harmony. The Global Unified Commerce Ecosystem empowers international retailers with cutting-edge solutions that not only elevate customer interactions but also foster business expansion. Furthermore, partners within this ecosystem operate on a global scale, enabling them to meet international growth aspirations while delivering consistent solutions and offering multi-lingual assistance to enhance customer engagement. Ultimately, this collaborative approach positions retailers to thrive in an increasingly interconnected marketplace.
Description
Zoey is a B2B ecommerce and wholesale ordering platform purpose-built for distributors and manufacturers. Buyers get a fully branded self-service portal with account-specific catalogs, customer-level pricing, reorder from history, and invoice management. No phone calls, no emails, no manual processing required on your end.
The portal is built and managed with a no-code drag-and-drop editor. No developers or agency partners needed. Your team controls the buyer experience, catalog visibility, pricing rules, and account access without writing a line of code.
Inside sales teams and customer service reps handle quotes, approvals, and order entry from a web dashboard without switching tools. When customers call or email, orders are created in seconds on their behalf. Field reps, delivery drivers, and trade show teams write orders from a native mobile app that works without internet and syncs automatically when back online. The app supports barcode scanning, quick order entry, and AI ingestion that converts PDFs and photos into order drafts without manual re-entry.
Built-in CRM, order management, quoting, and invoicing replace third-party tools. Native integrations include NetSuite, QuickBooks Online, and ShipStation. A data mapper connects to any ERP or back-office system without custom development. A full REST API is available for additional integrations.
Onboarding is instructor-led. Businesses go live without hiring developers or agency partners. Distributors use Zoey to cut manual order entry, scale without adding headcount, and sync to existing back-office systems without disrupting current operations.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Adyen
Yes
Authorize.Net
No
Cin7 Inventory Management
No
Descartes Finale Inventory
No
Descartes Sellercloud
No
Google Analytics
No
Katana
No
Klaviyo
No
Microsoft Dynamics 365
No
PayPal
No
Integrations
Adyen
No
Authorize.Net
Yes
Cin7 Inventory Management
Yes
Descartes Finale Inventory
Yes
Descartes Sellercloud
Yes
Google Analytics
Yes
Katana
Yes
Klaviyo
Yes
Microsoft Dynamics 365
Yes
PayPal
Yes
Pricing Details
Please contact us for details.
Free Trial
No
Free Version
No
Pricing Details
$600/month
Zoey offers quarterly and annual plans. Pricing scales based on features, integrations, and account requirements. A one-time implementation fee covers instructor-led onboarding.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
New Black
Founded
2015
Country
The Netherlands
Website
www.newblack.io
Vendor Details
Company Name
Zoey
Founded
2014
Country
United States
Website
www.zoey.com/
Product Features
eCommerce
CRM
Yes
Catalog Management
Yes
Channel Management
Yes
Customer Accounts
Yes
Data Security
Yes
Email Marketing
Yes
Inventory Management
Yes
Kitting
No
Loyalty Program
Yes
Mobile Access
No
Multi-Store Management
No
Order Management
Yes
Product Configurator
No
Promotions Management
Yes
Returns Management
No
Reviews Management
No
SEO Management
No
Shopping Cart
Yes
Templates
No
Headless eCommerce
API
Yes
Content Management
Yes
Conversion Tracking
Yes
Customer Touchpoints
Yes
Integrated Development Environment (IDE)
Yes
Inventory Optimization
Yes
Web/Mobile App Development
Yes
Order Management
Back Order Management
Yes
Catalog Management
Yes
Inventory Management
Yes
Order Entry
Yes
Order Fulfillment
Yes
Order Tracking
Yes
Recurring Orders
Yes
Returns Management
Yes
Shipping Management
Yes
Special Order Management
Yes
Retail Management
CRM
Yes
Commission Management
Yes
Email Marketing
Yes
Employee Management
Yes
Loyalty Program
Yes
Mail Order
No
Merchandise Management
No
Multi-Location
No
Order Management
Yes
Purchase Order Management
No
Reporting/Analytics
No
Returns Management
Yes
eCommerce
Yes
Product Features
Headless eCommerce
API
No
Content Management
No
Conversion Tracking
No
Customer Touchpoints
No
Integrated Development Environment (IDE)
No
Inventory Optimization
No
Web/Mobile App Development
No
Order Fulfillment
Choose Shipping Service
Yes
Global Shipping
No
Inventory Management
No
Multi-Channel Support
Yes
Order Management
Yes
Production Logistics
No
Recycling
No
Returns Management
No
Supply Chain Management
No
eCommerce Integration
Yes
Order Management
Back Order Management
Yes
Catalog Management
Yes
Inventory Management
No
Order Entry
Yes
Order Fulfillment
Yes
Order Tracking
Yes
Recurring Orders
Yes
Returns Management
No
Shipping Management
Yes
Special Order Management
No
Quoting
Automated Quoting
No
Catalog Management
Yes
Client Portal
Yes
Contact Management
Yes
Customer Accounts
Yes
Customizable Branding
Yes
Discount Management
Yes
Forms Creation
Yes
Pricing Management
Yes
Product Configurator
Yes
Proposal Management
No