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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The Neverfail audit automation platform, known as Auditmation™, offers an impartial, machine-driven evaluation tool that empowers auditors and vendor managers to conduct unalterable assessments of compliance, risk, and security in real-time by automating the collection of evidence, testing of controls, and implementation of remediation measures. Unlike traditional methods that depend on human input, tools, surveys, or scans, Auditmation™ exclusively utilizes machine-verified facts to achieve genuine risk assurance. In today's landscape, businesses depend on a sophisticated and dynamic IT framework to support almost every element of their operations. As organizations increasingly depend on software applications, any instance of downtime or data loss becomes intolerable. The Neverfail Continuity Engine is the only solution that guarantees continuous availability, fulfilling the expectations of businesses, their employees, and customers for critical business services. This unwavering commitment to service ensures that operational integrity is maintained at all times.

Description

Relay is an innovative suite of self-service applications designed to empower governments. This single platform enables seamless collaboration among agency operations, enhancing their overall effectiveness through the use of automation, data analysis, and community engagement. By adopting Relay's integrated approach to automated customer service, agencies can optimize staff productivity, reduce expenditures, and elevate the standard of service provided to citizens. For individuals, this means they can conveniently access their information anytime, anywhere, in a manner that suits them best. The Relay Portal stands out as a comprehensive tool for administration and data management, offering real-time health insights, in-depth reporting, management of outreach campaigns, customizable features, and much more, all through an intuitive dashboard. Additionally, payment solutions utilized by agencies are compliant with PCI standards and validated by PA-DSS, ensuring top-tier security. This commitment to safeguarding payment information instills confidence in both agencies and their customers, reinforcing the importance of data protection in today’s digital landscape. Ultimately, Relay not only streamlines operations but also enhances the overall experience for everyone involved.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Accela No 
CentralSquare Records No 
IMSpost No 
Infor CRM No 
POSSE No 
Trimble Cityworks No 
Tyler Corrections No 
VuSpex No 

Integrations

Accela Yes 
CentralSquare Records Yes 
IMSpost Yes 
Infor CRM Yes 
POSSE Yes 
Trimble Cityworks Yes 
Tyler Corrections Yes 
VuSpex Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Neverfail

Country

United States

Website

neverfail.com/home/

Vendor Details

Company Name

Selectron Technologies

Country

United States

Website

www.selectrontechnologies.com/relay/

Product Features

Audit

Alerts / Notifications No 
Audit Planning No 
Compliance Management No 
Dashboard No 
Exceptions Management No 
Forms Management No 
Issue Management No 
Mobile Access No 
Multi-Year Planning No 
Risk Assessment No 
Workflow Management No 

Product Features

Customer Engagement

Analytics No 
Churn Management No 
Communication Management No 
Community Management No 
Content Syndication No 
Feedback Collection No 
Gamification No 
Live Chat No 
Video Content No 

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