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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Our cutting-edge fraud prevention system meticulously evaluates every user to identify and eliminate potentially harmful ones while ensuring a seamless experience for your genuine customers. This process occurs effortlessly and in real-time, allowing you to gain insights into your users across your website and mobile applications on both Android and iOS. By utilizing our highly accurate financial transaction fraud detection tools, you can enhance your acceptance rates and significantly lower your fraud and chargeback ratios. There’s no need for manual reviews unless absolutely necessary, meaning your customers are not disrupted, and you receive robust fraud protection. We focus on delivering more legitimate transactions by effectively thwarting fraudsters with exceptional accuracy. Our solution not only provides a competitive advantage but also guarantees effectiveness across various platforms, including web browsers and native mobile applications. By identifying fraudulent activities and preventing them, we safeguard your operations against over 100 pertinent fraud tactics, continually updating our strategies to keep pace with the constantly changing landscape of fraud. Additionally, our commitment to innovation ensures that your business remains protected against emerging threats in real-time.

Description

Fraud within contact centers constitutes a massive financial issue, amounting to billions of dollars annually. Alarmingly, only one in 770 fraudulent calls manages to reach agents, highlighting a significant challenge. This creates a constant struggle between fraudsters and call center representatives as they strive to outwit one another. In the Interactive Voice Response (IVR) system, about one in 390 accessed accounts falls prey to fraudulent attacks. The repercussions of such fraud not only affect a company’s financial standing but also influence customer satisfaction and overall brand reputation. Pindrop® offers a comprehensive, multifactor, real-time solution to combat fraud, assessing calls made to the contact center by examining various factors including voice, device, and behavior, which enables the detection of up to 80% of phone channel fraud, forecasts potential fraud risks up to 60 days ahead, and provides an extensive view of cross-channel fraud. By assessing call and account risk within the IVR, businesses can effectively thwart data breaches, account takeovers, and fraud across multiple channels. Moreover, organizations can receive immediate alerts about the risk associated with each call, equipping agents with real-time information to identify and manage potentially fraudulent interactions more effectively.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Connect
Amazon Web Services (AWS)
CREDITONLINE
Genesys Cloud CX
GigaSECURE
Gigamon
InteractionSync
Verizon Cloud

Integrations

Amazon Connect
Amazon Web Services (AWS)
CREDITONLINE
Genesys Cloud CX
GigaSECURE
Gigamon
InteractionSync
Verizon Cloud

Pricing Details

$0.03 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Nethone

Country

Poland

Website

nethone.com

Vendor Details

Company Name

Pindrop

Founded

2011

Country

United States

Website

www.pindrop.com/solutions/anti-fraud/

Product Features

Fraud Detection

Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For Insurance Industry
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval

KYC

Machine Learning

Deep Learning
ML Algorithm Library
Model Training
Natural Language Processing (NLP)
Predictive Modeling
Statistical / Mathematical Tools
Templates
Visualization

Alternatives

Alternatives

FraudPoint Reviews

FraudPoint

LexisNexis