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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Enhance every aspect of the employee lifecycle with robust HR solutions designed specifically for HR professionals eager to make a significant impact. We empower both large and mid-size businesses to improve the experiences of employees, customers, and suppliers while standardizing and automating processes to lower expenses. If you're seeking to free up more time to create value that resonates with both employees and leadership, consider engaging your workforce with tailored experiences and simplifying HR administrative functions through automation tools. By partnering with Neocase Software, industry-leading companies can provide exceptional service through personalization and ease, all while achieving their transformational objectives through efficient process automation. Ultimately, revolutionizing HR practices can lead to a more engaged workforce and drive organizational success.

Description

Provide exceptional service experiences for your workforce by engaging, supporting, and communicating effectively at scale. Enhance your operational efficiency while maintaining a human touch, ensuring your team's productivity is maximized without compromising their experience. Achieve the ideal balance of automation and personal interaction to foster strong employee relationships. Accelerate and expand employee services suitable for organizations of any size with a straightforward, user-friendly, and contemporary IT service management solution. Manage everything from requests to automation seamlessly on a single platform, alleviating administrative burdens and earning the admiration of your staff! Streamline onboarding, support, and engagement processes through one cohesive platform. Empower your representatives to operate more effectively and expedite the closing process! Effortlessly integrate with all your existing tools to gather valuable insights, paving the way for a more fulfilling employee experience. Automate repetitive tasks and evaluate your actions to improve outcomes. Siit equips you with the tools to take charge of your employee experiences, ensuring a positive work environment for all. Ultimately, fostering a culture of support and efficiency can lead to a more engaged and motivated workforce.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

ADP Workforce Now
Active Directory
Ashby
BambooHR
Deel
Factorial
Gmail
Google
Google Workspace
Greenhouse
HiBob
Lever
Lucca
Microsoft 365
Microsoft Teams
Notion
Okta
Personio
Workable
Workday Extend

Integrations

ADP Workforce Now
Active Directory
Ashby
BambooHR
Deel
Factorial
Gmail
Google
Google Workspace
Greenhouse
HiBob
Lever
Lucca
Microsoft 365
Microsoft Teams
Notion
Okta
Personio
Workable
Workday Extend

Pricing Details

$120 per month
Free Trial
Free Version

Pricing Details

€45 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Neocase Software

Founded

2001

Country

United States

Website

www.neocasesoftware.com

Vendor Details

Company Name

Siit

Country

France

Website

www.siit.io

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Alternatives

Alternatives