Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

Write a Review

Description

By selecting Navisite as your managed hosting provider, you gain access to a secure, economical, and dependable hosting environment, but you also acquire a strategic partner dedicated to enhancing your IT strategy. We provide tailored hosting solutions that cater to your specific business requirements through a diverse array of offerings, including cloud services, dedicated servers, colocation, private virtualization, and managed hosting. Our robust infrastructure is spread across data centers located in both the U.S. and U.K., accommodating projects of all sizes and complexities. With round-the-clock support from a seasoned team boasting decades of experience and over 1,500 IT certifications, you can trust our industry-leading 99.99% SLA guarantee, which is financially backed for your peace of mind. Take advantage of a fully managed hosting solution, along with dedicated servers and comprehensive network and storage options. This enables your internal teams to concentrate on innovation rather than managing the infrastructure, ensuring that your business remains agile and competitive in a rapidly changing environment.

Description

Trustane offers a comprehensive managed hosting solution for VICIdial specifically designed for contact centers. It deploys VICIdial on either virtual private servers or dedicated-core setups across various regions, and it also provides installation and management on servers supplied by the customers themselves. The platform features a user-friendly browser-based portal that displays information on call-center operations, including the status of servers and floors, as well as wallboards for agents and supervisors, which alert them to waiting callers, elevated campaign drop rates, insufficient lead counts, and any screens that have ceased reporting. The service package encompasses essential elements such as security enhancements, routine patching, ongoing monitoring, nightly backups to off-site locations, recording compression and retention, detailed reporting, and lead integration via VICIdial's API. Clients are responsible for connecting their own SIP carrier, as Trustane does not engage in the sale of call minutes or impose charges based on the number of agents. The billing model for hosted servers operates on an hourly basis with a cap for monthly charges, while management of customer-provided hardware incurs a standard fee. Furthermore, the service adeptly accommodates various campaign types, including outbound, inbound, and blended campaigns utilizing the VICIdial platform, ensuring flexibility for customers in their operational strategies.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Amazon Web Services (AWS) Yes 
Google Cloud Platform Yes 
IBM Db2 Yes 
Microsoft 365 Yes 
Microsoft SharePoint Yes 
MongoDB Yes 
MySQL Yes 
Oracle Cloud Infrastructure Yes 
PostgreSQL Yes 
SAP Cloud Platform Yes 
SQL Server Yes 
VICIdial No 
VMware Cloud Yes 

Integrations

Amazon Web Services (AWS) No 
Google Cloud Platform No 
IBM Db2 No 
Microsoft 365 No 
Microsoft SharePoint No 
MongoDB No 
MySQL No 
Oracle Cloud Infrastructure No 
PostgreSQL No 
SAP Cloud Platform No 
SQL Server No 
VICIdial Yes 
VMware Cloud No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$0.10/hr
VPS hosting starts at $0.10/hour, with a $70/month cap for Ashburn; dedicated servers start at $0.29/hour, capped at $210/month for New York 1. Customer-supplied hardware costs a flat $29/month management fee. Server charges draw from a prepaid balance by the hour and stop at the monthly cap; rates vary by location and server size. Customers connect their own carrier, and there is no per-agent license.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Navisite

Founded

2009

Country

United States

Website

www.navisite.com/services/managed-hosting/

Vendor Details

Company Name

Trustane

Founded

2026

Country

India

Website

trustane.com

Product Features

Product Features

Alternatives

ColoCrossing Reviews

ColoCrossing

1.0 out of 5 stars

Alternatives

VICIdial Reviews

VICIdial

Vicidial Group
5.0 out of 5 stars
KingAsterisk Reviews

KingAsterisk

KingAsterisk Technologies
nPathi Reviews

nPathi

5.0 out of 5 stars