Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
By selecting Navisite as your managed hosting provider, you gain access to a secure, economical, and dependable hosting environment, but you also acquire a strategic partner dedicated to enhancing your IT strategy. We provide tailored hosting solutions that cater to your specific business requirements through a diverse array of offerings, including cloud services, dedicated servers, colocation, private virtualization, and managed hosting. Our robust infrastructure is spread across data centers located in both the U.S. and U.K., accommodating projects of all sizes and complexities. With round-the-clock support from a seasoned team boasting decades of experience and over 1,500 IT certifications, you can trust our industry-leading 99.99% SLA guarantee, which is financially backed for your peace of mind. Take advantage of a fully managed hosting solution, along with dedicated servers and comprehensive network and storage options. This enables your internal teams to concentrate on innovation rather than managing the infrastructure, ensuring that your business remains agile and competitive in a rapidly changing environment.
Description
Trustane offers a comprehensive managed hosting solution for VICIdial specifically designed for contact centers. It deploys VICIdial on either virtual private servers or dedicated-core setups across various regions, and it also provides installation and management on servers supplied by the customers themselves. The platform features a user-friendly browser-based portal that displays information on call-center operations, including the status of servers and floors, as well as wallboards for agents and supervisors, which alert them to waiting callers, elevated campaign drop rates, insufficient lead counts, and any screens that have ceased reporting. The service package encompasses essential elements such as security enhancements, routine patching, ongoing monitoring, nightly backups to off-site locations, recording compression and retention, detailed reporting, and lead integration via VICIdial's API. Clients are responsible for connecting their own SIP carrier, as Trustane does not engage in the sale of call minutes or impose charges based on the number of agents. The billing model for hosted servers operates on an hourly basis with a cap for monthly charges, while management of customer-provided hardware incurs a standard fee. Furthermore, the service adeptly accommodates various campaign types, including outbound, inbound, and blended campaigns utilizing the VICIdial platform, ensuring flexibility for customers in their operational strategies.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Amazon Web Services (AWS)
Yes
Google Cloud Platform
Yes
IBM Db2
Yes
Microsoft 365
Yes
Microsoft SharePoint
Yes
MongoDB
Yes
MySQL
Yes
Oracle Cloud Infrastructure
Yes
PostgreSQL
Yes
SAP Cloud Platform
Yes
Integrations
Amazon Web Services (AWS)
No
Google Cloud Platform
No
IBM Db2
No
Microsoft 365
No
Microsoft SharePoint
No
MongoDB
No
MySQL
No
Oracle Cloud Infrastructure
No
PostgreSQL
No
SAP Cloud Platform
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$0.10/hr
VPS hosting starts at $0.10/hour, with a $70/month cap for Ashburn; dedicated servers start at $0.29/hour, capped at $210/month for New York 1. Customer-supplied hardware costs a flat $29/month management fee. Server charges draw from a prepaid balance by the hour and stop at the monthly cap; rates vary by location and server size. Customers connect their own carrier, and there is no per-agent license.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Navisite
Founded
2009
Country
United States
Website
www.navisite.com/services/managed-hosting/
Vendor Details
Company Name
Trustane
Founded
2026
Country
India
Website
trustane.com