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Description
Beautifully simple RMM and Service Desk software. A powerful, simple-to-use, all-in-one IT service automation platform that simplifies service delivery and reduces costs. Since over 10 years, Naverisk has empowered MSPs and IT Pros to deliver exceptional IT services. Naverisk's powerful remote management and monitoring capabilities allow you to deliver world-class IT services. You can identify and fix issues before users are affected. Automate your IT services to improve efficiency. Full support for Windows, Linux and Mac & SNMP devices. To provide great customer service, it takes a team. Naverisk's service desk was created for IT professionals and MSPs. It features powerful automation and collaboration capabilities. Modern collaboration features support teams working together and integrated device management to quickly solve IT issues.
Description
Prognosis is an extraordinary hybrid-cloud platform that seamlessly integrates reliability, agility, and innovation to address the challenges posed by managing essential technologies that sustain your operations. Supporting IR's fundamental offerings in Collaborate, Transact, and Infrastructure, the Prognosis platform provides vital insights and analytics for processing real-time, high-volume, and intricate data streams. By harnessing the cloud's power and scalability, it allows for quicker deployments, enhanced innovation, and improved flexibility in implementing ongoing improvements. The platform is highly customizable, featuring real-time, scalable data collection that extracts meaningful insights tailored to the distinct needs of each deployment. It employs cutting-edge remote data collection and automation technology, facilitating swift deployment, configuration, and remote oversight of smart software agents. Comprising Prognosis Server, Prognosis Cloud, and Prognosis Edge, these components work in unison to create a robust engine that propels unparalleled hybrid capabilities, ensuring that organizations can adapt to the ever-evolving technological landscape. This synergy ultimately empowers businesses to optimize their operations while staying ahead of the competition.
API Access
Has API
API Access
Has API
Integrations
ConnectWise PSA
ConnectWise ScreenConnect
Datto RMM
Datto Workplace
ScalePad
ScalePad Lifecycle Manager
Splashtop Remote Support
Xero
e-automate
Integrations
ConnectWise PSA
ConnectWise ScreenConnect
Datto RMM
Datto Workplace
ScalePad
ScalePad Lifecycle Manager
Splashtop Remote Support
Xero
e-automate
Pricing Details
$110 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Naverisk
Founded
2007
Country
New Zealand
Website
www.naverisk.com
Vendor Details
Company Name
IR
Founded
1988
Country
Australia
Website
www.ir.com/products/platform/prognosis
Product Features
Issue Tracking
Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management
IT Service
Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management
ITSM
Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal
MSP
Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling
Network Monitoring
Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting
Patch Management
Alerts/Notifications
Automatic Approval
Automatic Patch Deployment
Automatic Scans
Compliance Management
Custom Patches
Dashboard
Network Wide Management
Patch Prioritization
Patch Testing
Remote Access/Control
Vulnerability Scanning
Professional Services Automation
Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
RMM
Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management
Server Management
CPU Monitoring
Credential Management
Database Servers
Email Monitoring
Event Logs
History Tracking
Patch Management
Scheduling
User Activity Monitoring
Virtual Machine Monitoring
Product Features
Application Performance Monitoring (APM)
Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions
IT Management
Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring
Network Monitoring
Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting
Server Management
CPU Monitoring
Credential Management
Database Servers
Email Monitoring
Event Logs
History Tracking
Patch Management
Scheduling
User Activity Monitoring
Virtual Machine Monitoring
