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Description
Nagent AI is a comprehensive platform designed for enterprises that enables teams to transition from merely creating AI tools to deploying intelligent applications that can autonomously handle genuine business processes. With Nagent, individuals ranging from product managers to customer success representatives can effortlessly design, implement, and coordinate AI agents capable of learning, recollecting, and acting on tasks. The intuitive no-code Agent Builder Studio integrates models, tools, logic, knowledge, memory, and multimodal features within a single interface, facilitating the creation of agents from the ground up, the customization of existing templates, or even assistance from an AI assistant to complete various workflow components. Moreover, it boasts a unique multi-agentic workflow system that harmonizes multiple agents into a cohesive flow, seamlessly linking content, research, reporting, and other essential enterprise functions. Supporting over 40 AI models within a single platform, Nagent empowers users to leverage a variety of models without the hassle of managing different keys, accounts, or billing systems. This streamlined approach not only enhances productivity but also allows teams to focus more on strategic initiatives rather than technical complexities.
Description
SearchUnify is an enterprise Agentic AI platform built to transform customer support through autonomous, intelligent operations. Powered by SearchUnifyFRAG™ (Federated Retrieval Augmented Generation), the SCORE framework, and Agentic RAG, the platform unifies siloed enterprise data to deliver contextually accurate, real-time responses across the support lifecycle.
Its core product suite includes Cognitive Search for AI-powered retrieval across fragmented knowledge sources, SearchUnifyGPT™ for cited generative AI answers across every support touchpoint, SUVA (Virtual Assistant) for autonomous multi-turn query resolution, Knowbler for knowledge creation and management, and Agent Helper for real-time AI assistance during case resolution.
The Agentic AI Suite deploys eight purpose-built agents across the support lifecycle. The AI Support Agent handles end-to-end self-service case resolution. The AI SupportPlus Agent autonomously resolves CRM tickets, initiates clarification loops when context is missing, and hands off complex cases with full context. The AI Classification Agent manages real-time case tagging and routing. The AI Escalation Manager predicts and mitigates escalation risk. The AI Knowledge Agent automates knowledge creation and identifies content gaps. The AI Competency Agent resolves complex L2 technical workflows autonomously. The AI Agent Partner provides in-the-moment guidance to support teams. The AI Case Quality Auditor evaluates 100% of closed cases for continuous improvement.
The platform supports BYOLLM, Model Context Protocol (MCP), and a governance layer with role-based access control, PII masking, and compliance with ISO 27001, HIPAA, and SOC 2. It integrates with 100+ enterprise platforms including Salesforce, Zendesk, and ServiceNow.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Model Context Protocol (MCP)
Yes
Aha!
No
DeepSeek
Yes
Discourse
No
Dropbox
No
GitHub
No
Google Drive
No
Guru
No
Joomla!
No
Khoros
No
Integrations
Model Context Protocol (MCP)
Yes
Aha!
Yes
DeepSeek
No
Discourse
Yes
Dropbox
Yes
GitHub
Yes
Google Drive
Yes
Guru
Yes
Joomla!
Yes
Khoros
Yes
Pricing Details
$49 per month
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Nagent AI
Founded
2024
Country
India
Website
nagent.ai/
Vendor Details
Company Name
SearchUnify
Founded
2008
Country
India
Website
www.searchunify.com
Product Features
Product Features
Enterprise Search
AI / Machine Learning
Yes
Faceted Search / Filtering
Yes
Full Text Search
Yes
Fuzzy Search
Yes
Indexing
Yes
Text Analytics
Yes
eDiscovery
Yes
