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Description
Nagent AI is a comprehensive platform designed for enterprises that enables teams to transition from merely creating AI tools to deploying intelligent applications that can autonomously handle genuine business processes. With Nagent, individuals ranging from product managers to customer success representatives can effortlessly design, implement, and coordinate AI agents capable of learning, recollecting, and acting on tasks. The intuitive no-code Agent Builder Studio integrates models, tools, logic, knowledge, memory, and multimodal features within a single interface, facilitating the creation of agents from the ground up, the customization of existing templates, or even assistance from an AI assistant to complete various workflow components. Moreover, it boasts a unique multi-agentic workflow system that harmonizes multiple agents into a cohesive flow, seamlessly linking content, research, reporting, and other essential enterprise functions. Supporting over 40 AI models within a single platform, Nagent empowers users to leverage a variety of models without the hassle of managing different keys, accounts, or billing systems. This streamlined approach not only enhances productivity but also allows teams to focus more on strategic initiatives rather than technical complexities.
Description
SearchUnify is an enterprise Agentic AI platform built to transform customer support through autonomous, intelligent operations. Powered by SearchUnifyFRAG™ (Federated Retrieval Augmented Generation), the SCORE framework, and Agentic RAG, the platform unifies siloed enterprise data to deliver contextually accurate, real-time responses across the support lifecycle.
Its core product suite includes Cognitive Search for AI-powered retrieval across fragmented knowledge sources, SearchUnifyGPT™ for cited generative AI answers across every support touchpoint, SUVA (Virtual Assistant) for autonomous multi-turn query resolution, Knowbler for knowledge creation and management, and Agent Helper for real-time AI assistance during case resolution.
The Agentic AI Suite deploys eight purpose-built agents across the support lifecycle. The AI Support Agent handles end-to-end self-service case resolution. The AI SupportPlus Agent autonomously resolves CRM tickets, initiates clarification loops when context is missing, and hands off complex cases with full context. The AI Classification Agent manages real-time case tagging and routing. The AI Escalation Manager predicts and mitigates escalation risk. The AI Knowledge Agent automates knowledge creation and identifies content gaps. The AI Competency Agent resolves complex L2 technical workflows autonomously. The AI Agent Partner provides in-the-moment guidance to support teams. The AI Case Quality Auditor evaluates 100% of closed cases for continuous improvement.
The platform supports BYOLLM, Model Context Protocol (MCP), and a governance layer with role-based access control, PII masking, and compliance with ISO 27001, HIPAA, and SOC 2. It integrates with 100+ enterprise platforms including Salesforce, Zendesk, and ServiceNow.
API Access
Has API
API Access
Has API
Integrations
Model Context Protocol (MCP)
Adobe Marketo Engage
Appinium
Confluence
Contentful
DeepSeek
Docebo
Dropbox
GitHub
Guru
Integrations
Model Context Protocol (MCP)
Adobe Marketo Engage
Appinium
Confluence
Contentful
DeepSeek
Docebo
Dropbox
GitHub
Guru
Pricing Details
$49 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Nagent AI
Founded
2024
Country
India
Website
nagent.ai/
Vendor Details
Company Name
SearchUnify
Founded
2008
Country
India
Website
www.searchunify.com
Product Features
Product Features
Enterprise Search
AI / Machine Learning
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics
eDiscovery
