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ease
features
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support

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Description

Introducing an AI-driven platform for product discovery that transforms customer interactions into valuable insights. Eliminate the need for assumption-based decision-making by simply consulting NEXT AI for informed insights. This intelligent system will produce insightful responses and substantiate them with customer video clips, empowering you to make decisions confidently. NEXT AI has the capability to identify, emphasize, summarize, and extract crucial moments from interactions. Bid farewell to tedious tasks, as NEXT AI can create user stories, bug reports, ideation briefs, and much more, all derived from customer feedback. By weaving together essential highlights from customer interactions, you can craft compelling narratives for your team and stakeholders. With NEXT AI, you can always rely on data-driven insights rather than mere assumptions, ensuring that your decision-making process is grounded in reality and supported by actual customer experiences.

Description

Usermuse is an AI tool designed to assist anyone engaged in customer communications by transforming meetings into clear roadmaps. It integrates seamlessly with platforms like Zoom, Microsoft Teams, and Google Meet. Once a call concludes, Usermuse generates transcripts and systematically analyzes them to extract valuable product insights, including user needs, pain points, and sentiment ratings. Furthermore, it organizes and filters these insights across multiple conversations, providing the Product team with a coherent summary to inform their decision-making processes. Product Managers, Designers, and Researchers utilize Usermuse for thorough qualitative user research, while Sales and Customer Success teams can effortlessly share critical insights back to the Product team from their interactions with both current and prospective customers. This streamlined approach ensures that product teams can quickly export the synthesized findings to their preferred collaboration tools, thereby enhancing overall efficiency and communication. In this way, Usermuse significantly elevates the quality of insights derived from customer interactions.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

Google Meet
Microsoft Teams
Zoom
Figma
GitHub
HubSpot CRM
HubSpot Customer Platform
Intercom
Jira
Mailchimp
Miro
Qualtrics XM Platform
Salesforce Sales Cloud
Slack
Zendesk

Integrations

Google Meet
Microsoft Teams
Zoom
Figma
GitHub
HubSpot CRM
HubSpot Customer Platform
Intercom
Jira
Mailchimp
Miro
Qualtrics XM Platform
Salesforce Sales Cloud
Slack
Zendesk

Pricing Details

$119 per month
Free Trial
Free Version

Pricing Details

$50/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

NEXT

Founded

2017

Country

Netherlands

Website

www.nextapp.co

Vendor Details

Company Name

Usermuse

Founded

2024

Country

United States

Website

www.usermuse.ai

Product Features

Product Features

Alternatives

Alternatives