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Description

NEMT Cloud Dispatch is a cloud-based transportation management system for Non-Emergency Medical Transportation providers, paratransit operators, and school transportation services. The platform consolidates scheduling, dispatch, routing, driver applications, billing, and reporting into a single system with transparent per-vehicle pricing — $49.99/month for solo operators, $149.99/month for fleets up to 5 vehicles, and $39.99 per additional vehicle. Technical Architecture • Cloud-hosted SaaS — no on-premise servers, no local installation requirements • Native iOS and Android driver applications with offline-capable data sync • Direct API integrations with NEMT brokers (Modivcare, MTM, Kaiser Permanente, VectorCare, Access2Care, Alivi, HBSS Connect Corp) — trip data flows in via EDI and status updates push back in real time • HIPAA-compliant data handling with encryption in transit and at rest, role-based access controls, comprehensive audit logging • Integrated VoIP and SMS gateways Core Modules • Scheduling & Route Optimization — Vehicle Routing Problem (VRP) solver with time-window and capacity constraints. Multi-load routing groups compatible trips on the same vehicle. • Dispatch Platform — Real-time dispatch console with exception queue management, one-click driver reassignment, automated broker trip import, and two-way driver communication logged to trip records. • Driver Mobile App — Native iOS and Android applications. • Billing & Claims — Automated 837P EDI file generation for Medicaid, CMS-1500 form support for Medicare Advantage and commercial payers, • Facility Portal — Multi-tenant secure portal for hospitals, care facilities, school districts, and transit agencies.

Description

TripShot offers a robust and user-friendly platform that effectively manages, monitors, and enhances transportation services and fleet operations. With the ability to oversee all routes and schedules from a single interface, it introduces a level of flexibility that enriches your transit system. Riders can conveniently reserve their seats, ensuring a smoother travel experience. Recognized as the most comprehensive transportation management solution available, TripShot features customizable dashboards that provide real-time insights into service level agreements, maintenance notifications, on-time performance (OTP), GPS playback, and more. The platform automatically consolidates parking utilization data, enabling operators to make informed decisions about parking facilities while helping drivers effortlessly locate the ideal parking spot. Additionally, its built-in tools simplify the process of transforming data into testable models for future operational enhancements. TripShot also includes a digital wallet, which streamlines payments and facilitates easier boarding for riders. Furthermore, the platform seamlessly integrates with a wide array of popular transit systems and functions, making the transition to its use both straightforward and hassle-free, ultimately enhancing the overall efficiency of transportation services.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Android
Apple iOS
CommuteHub by RideAmigos
Google Maps
MTM Carousel
Modo
Practice Mate
QuickBooks Enterprise
Twilio

Integrations

Android
Apple iOS
CommuteHub by RideAmigos
Google Maps
MTM Carousel
Modo
Practice Mate
QuickBooks Enterprise
Twilio

Pricing Details

$49.99
Free Trial
Free Version

Pricing Details

Free
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

NEMT Cloud Dispatch

Founded

2009

Country

United States

Website

nemtclouddispatch.com

Vendor Details

Company Name

Transit Technologies

Country

United States

Website

www.tripshot.com

Product Features

EMS

Availability Indicator
Billable Items Tracking
Daily Unit Loading Analysis
Dispatch Monitoring
EMS Service Roles Time Clock
Electronic Signature
Equipment Tracking
Fleet Management
NEMSIS Compliance
Patient Database
Point-of-Service Data
Refusal Statements
Shift Management
Supply Management

NEMT

Automated Scheduling
Billing and Invoicing
Client Notifications
Computer Aided Dispatch
Customer Database
Fuel Management
Import / Export Data
In-Vehicle Hardware
Mileage Tracking
Online Booking
Order Management
Reporting
Routing
Scheduling
Vehicle Tracking

Product Features

Transportation Management

Billing & Invoicing
Carrier Management
Customer Management
Dispatch Management
Driver Management
Fleet / Equipment Management
Load Management
Order Management
Quotes / Estimates
Routing
Scheduling
Shipment Management

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