Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 1 Rating

Total
ease
features
design
support

Description

NEMT Cloud Dispatch is a cloud-based transportation management system for Non-Emergency Medical Transportation providers, paratransit operators, and school transportation services. The platform consolidates scheduling, dispatch, routing, driver applications, billing, and reporting into a single system with transparent per-vehicle pricing — $49.99/month for solo operators, $149.99/month for fleets up to 5 vehicles, and $39.99 per additional vehicle. Technical Architecture • Cloud-hosted SaaS — no on-premise servers, no local installation requirements • Native iOS and Android driver applications with offline-capable data sync • Direct API integrations with NEMT brokers (Modivcare, MTM, Kaiser Permanente, VectorCare, Access2Care, Alivi, HBSS Connect Corp) — trip data flows in via EDI and status updates push back in real time • HIPAA-compliant data handling with encryption in transit and at rest, role-based access controls, comprehensive audit logging • Integrated VoIP and SMS gateways Core Modules • Scheduling & Route Optimization — Vehicle Routing Problem (VRP) solver with time-window and capacity constraints. Multi-load routing groups compatible trips on the same vehicle. • Dispatch Platform — Real-time dispatch console with exception queue management, one-click driver reassignment, automated broker trip import, and two-way driver communication logged to trip records. • Driver Mobile App — Native iOS and Android applications. • Billing & Claims — Automated 837P EDI file generation for Medicaid, CMS-1500 form support for Medicare Advantage and commercial payers, • Facility Portal — Multi-tenant secure portal for hospitals, care facilities, school districts, and transit agencies.

Description

Ryde Central makes patient transports extremely easy. The platform is designed for hospitals, nursing homes, brokerages, and insurance companies to schedule patient transports in under 60 seconds. Instead of calling, your staff logs in to Ryde Central and completes a brief questionnaire about the patient's transport needs. Ryde Central immediately notifies your transport providers via email and text. The request is accepted on a first-come basis. Ryde Central then uses the information from the questionnaire to create a Medical Necessity/Physician Certification form and sends it to the provider electronically. All parties involved receive real-time status updates via email or text.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Android Yes 
Apple iOS Yes 
EpicCare EMR No 
Google Maps Yes 
Lyft No 
MEDITECH Expanse No 
MTM Carousel Yes 
Microsoft Power BI No 
PointClickCare No 
Practice Mate Yes 
Qlik Cloud Analytics No 
QuickBooks Enterprise Yes 
Tableau No 
Traumasoft No 
Twilio Yes 
Uber No 
ZOLL Dispatch No 

Integrations

Android No 
Apple iOS No 
EpicCare EMR Yes 
Google Maps No 
Lyft Yes 
MEDITECH Expanse Yes 
MTM Carousel No 
Microsoft Power BI Yes 
PointClickCare Yes 
Practice Mate No 
Qlik Cloud Analytics Yes 
QuickBooks Enterprise No 
Tableau Yes 
Traumasoft Yes 
Twilio No 
Uber Yes 
ZOLL Dispatch Yes 

Pricing Details

$49.99
• Solo Operator — $49.99/month (1 vehicle)
• Small Fleet — $149.99/month (up to 5 vehicles)
• Growth — $149.99/month + $39.99 per additional vehicle beyond 5
• Custom software customization — $95/hour
Free Trial No 
Free Version No 

Pricing Details

Custom pricing
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

NEMT Cloud Dispatch

Founded

2009

Country

United States

Website

nemtclouddispatch.com

Vendor Details

Company Name

Ryde Central

Founded

2018

Country

United States

Website

rydecentral.com

Product Features

EMS

Availability Indicator Yes 
Billable Items Tracking Yes 
Daily Unit Loading Analysis Yes 
Dispatch Monitoring Yes 
EMS Service Roles Time Clock Yes 
Electronic Signature Yes 
Equipment Tracking Yes 
Fleet Management Yes 
NEMSIS Compliance Yes 
Patient Database Yes 
Point-of-Service Data Yes 
Refusal Statements Yes 
Shift Management Yes 
Supply Management Yes 

NEMT

Automated Scheduling Yes 
Billing and Invoicing Yes 
Client Notifications Yes 
Computer Aided Dispatch Yes 
Customer Database Yes 
Fuel Management Yes 
Import / Export Data Yes 
In-Vehicle Hardware Yes 
Mileage Tracking Yes 
Online Booking Yes 
Order Management Yes 
Reporting Yes 
Routing Yes 
Scheduling Yes 
Vehicle Tracking Yes 

Product Features

NEMT

Automated Scheduling Yes 
Billing and Invoicing Yes 
Client Notifications Yes 
Computer Aided Dispatch Yes 
Customer Database Yes 
Fuel Management No 
Import / Export Data No 
In-Vehicle Hardware No 
Mileage Tracking Yes 
Online Booking Yes 
Order Management Yes 
Reporting Yes 
Routing Yes 
Scheduling Yes 
Vehicle Tracking Yes 

Alternatives

Alternatives

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