Ryde Central Description
Ryde Central makes patient transports extremely easy. The platform is designed for hospitals, nursing homes, brokerages, and insurance companies to schedule patient transports in under 60 seconds.
Instead of calling, your staff logs in to Ryde Central and completes a brief questionnaire about the patient's transport needs. Ryde Central immediately notifies your transport providers via email and text. The request is accepted on a first-come basis. Ryde Central then uses the information from the questionnaire to create a Medical Necessity/Physician Certification form and sends it to the provider electronically. All parties involved receive real-time status updates via email or text.
Ryde Central Alternatives
NovusMED
The ecosystem of NovusMED includes a call center, administrative applications, driver applications, client/clinic booking apps, and more. NovusMED is a platform of choice for medical transportation services. It includes configurations for brokerages, providers, seniors, community and home health programs. Manage calls and patient data accurately. Monitor performance in real-time and adjust capacity to meet changing service demand. Manage will calls in real-time, as well as confirmation calls and recurring trips/standing order. Improved mileage calculators and cost calculators for managing multiple contractors, funding sources, multiple providers, and volunteer drivers programs. Credential management for drivers and vehicles. Manage subcontractor outsourcers with provider mobile, bidders for trips, and trip offers. You can see the nearest vehicle and make immediate bookings.
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Moovs
The Operator Tool that Does It All. Manage more rides in a shorter time It's not a secret. It's software. Instant Booking & Payment Book rides instantly and get paid instantly. You'll love it, and your customers will love it. Smart Dispatch Keep your passengers and drivers on the same page with new technology. Automated Sales Don't forget. Automated Sales allows you to follow up on deals and quotes without ever having to press a button. Get more rides with free leads Simply put, more money in your pockets. Your business will grow. Increase your revenue by booking and dispatching more rides from one place. Reduce time and save time. Automate your marketing and sales efforts. Happy Customers Deliver the best customer experience possible to every customer.
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RouteGenie
Everything you need in your NEMT program. RouteGenie reduces your costs by creating the most efficient schedule every day based on your vehicles' capacity. RouteGenie customers experience a 10%-20% reduction in vehicle miles and vehicles on the road. Every day brings new trip changes: no shows, driver calls offs, vehicle breakdowns, and new trips. DispatchGenie automatically adjusts in real time, making dispatching decisions and even mutiloading trips. Transportation providers can source trips from many different sources. It is crucial to bring all these information together in one place. ImportGenie provides best-in-class real-time integrations that allow information to flow seamlessly into your systems. BillingGenie makes it easy to generate all your billing, which helps you to maintain your business' financial health. This includes broker billing and CMS 1500 forms.
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NEMT Cloud Dispatch
NEMT Cloud Dispatch is a cloud-based transportation management system for Non-Emergency Medical Transportation providers, paratransit operators, and school transportation services. The platform consolidates scheduling, dispatch, routing, driver applications, billing, and reporting into a single system with transparent per-vehicle pricing — $49.99/month for solo operators, $149.99/month for fleets up to 5 vehicles, and $39.99 per additional vehicle.
Technical Architecture
• Cloud-hosted SaaS — no on-premise servers, no local installation requirements
• Native iOS and Android driver applications with offline-capable data sync
• Direct API integrations with NEMT brokers (Modivcare, MTM, Kaiser Permanente, VectorCare, Access2Care, Alivi, HBSS Connect Corp) — trip data flows in via EDI and status updates push back in real time
• HIPAA-compliant data handling with encryption in transit and at rest, role-based access controls, comprehensive audit logging
• Integrated VoIP and SMS gateways
Core Modules
• Scheduling & Route Optimization — Vehicle Routing Problem (VRP) solver with time-window and capacity constraints. Multi-load routing groups compatible trips on the same vehicle.
• Dispatch Platform — Real-time dispatch console with exception queue management, one-click driver reassignment, automated broker trip import, and two-way driver communication logged to trip records.
• Driver Mobile App — Native iOS and Android applications.
• Billing & Claims — Automated 837P EDI file generation for Medicaid, CMS-1500 form support for Medicare Advantage and commercial payers,
• Facility Portal — Multi-tenant secure portal for hospitals, care facilities, school districts, and transit agencies.
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Pricing
Pricing Information:
Custom pricing
Free Trial:
Yes
Integrations
No Integrations at this time
Company Details
Company:
Traumasoft
Year Founded:
2011
Headquarters:
United States
Website:
rydecentral.com
Media
Real-time data
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Product Details
Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
Webinars
In Person
Customer Support
Business Hours
Online Support
Ryde Central Features and Options
NEMT Software
Automated Scheduling
Billing and Invoicing
Client Notifications
Computer Aided Dispatch
Customer Database
Fuel Management
Import / Export Data
In-Vehicle Hardware
Mileage Tracking
Online Booking
Order Management
Reporting
Routing
Scheduling
Vehicle Tracking
Ryde Central Lists
Ryde Central User Reviews
Write a Review-
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Great transport tool for nursing homes Date: Mar 03 2023
Summary: Love how this tool made my life so much easier! It's also really simple to use because it literally does most of the tedious work for me!
Positive: This made my life so much easier! On a normal day, it would take me hours to schedule transports. With Ryde Central my day got so much easier! All I do is post a transport request at a certain time, and transport providers will come to me. Literally no more hunting down and playing phone tag with transport providers!
Negative: Would love to see more transport providers, but that's not their problem.
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