Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The landscape of work has evolved, with customers, employees, and partners increasingly expecting quicker response times, accelerated innovation, and elevated service standards. In response, forward-thinking enterprises are implementing digital workplace strategies aimed at fostering rich, interconnected experiences for both customers and employees, ensuring they meet these heightened demands. NEC's UIP serves as a robust software solution that links various systems to form a centralized application network tailored to your organization. This platform effectively integrates IT and communication infrastructures, uniting applications, data, devices, and services, which allows businesses to dynamically design, manage, and optimize their workflows. With its intuitive graphic interface, teams are empowered to craft workflows that are fully aligned with their unique business processes. Furthermore, at the application level, modern API adapters connect cutting-edge applications to liberate data and enhance overall business adaptability, ultimately driving innovation and efficiency across the organization. This approach not only streamlines operations but also positions businesses to better adapt to the rapidly changing market demands.
Description
As the missing piece that connects Salesforce to Outlook (and other communications stacks like GSuite) Riva delivers curated customer data to your teams where and when it's needed—informing AI, creating reliable insights, and ensuring relevant engagement.
We enable seamless data flow between applications such as email, calendar, contacts, tasks, and CRM. This synchronizes relationship data and eliminates the need to switch between applications, data entry duplication, and application toggling. Our intelligent sync gives you real-time access and meaningful details so that every customer interaction is important. Smarter exchanges lead to greater efficiency, shorter sales cycles and better relationships. Our unbroken streak of over 1100 successful security reviews demonstrates our commitment to protecting our clients' reputations as well as their customers' privacy. Riva solutions exceed regulatory compliance and security standards. We live in our inboxes and calendars at work. These applications collect information about the relationships that are key to business success. Everyone loses when data about customer expectations and needs is lost.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Carbyne
Yes
Gmail
No
Microsoft 365
No
Microsoft Dynamics 365
No
Microsoft Outlook
No
MotioCI
Yes
NetSuite CRM
No
New Era
Yes
OfficeWatch Call Reporting
Yes
Outdoo AI
Yes
Integrations
Carbyne
No
Gmail
Yes
Microsoft 365
Yes
Microsoft Dynamics 365
Yes
Microsoft Outlook
Yes
MotioCI
No
NetSuite CRM
Yes
New Era
No
OfficeWatch Call Reporting
No
Outdoo AI
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$25/month/user
Riva for Activity Analytics
$25.00/ 1 user Per Month
→ If you are just getting started with revenue data operations and looking to increase trust in your CRM’s out-of-the-box analytics, this solution reliability connects customer data from your Google or Microsoft communications applications with your deal data in CRM.
Riva for Revenue Operations
$45.00/ 1 user Per Month
→ IT/Ops professionals are not usually revenue data experts, and your end users are relying on you to deliver the data that drives digital transformation. You need enterprise-ready Revenue Data Operations that gets high quality data into the hands of your Go-To-Market teams. Our Riva for Revenue Operations tool kit delivers more for less.
Riva for Data Compliance
$45.00/ 1 user Per Month
→ If your enterprise is in a regulated industry, your revenue data operations needs are different. Your data ops platform must meet the specialized dataflow and storage requirements of your organization and industry. This essential tool kit for Data Compliance is unmatched in the market for its flexibility and stringent approach to protecting customer data.
Riva Enterprise
Contact For Pricing
→ When One Size Does Not Fit No two organizations are exactly alike. If our tailored solutions do not fit your requirements, we’ll co-design a solution by leveraging our library of custom configurations to meet your data storage and flow requirements, additional security requests, and complex service expectations. Our professional services team is the best in the business and has delivered successful deployments to hundreds of global blue-chip firms.
$25.00/ 1 user Per Month
→ If you are just getting started with revenue data operations and looking to increase trust in your CRM’s out-of-the-box analytics, this solution reliability connects customer data from your Google or Microsoft communications applications with your deal data in CRM.
Riva for Revenue Operations
$45.00/ 1 user Per Month
→ IT/Ops professionals are not usually revenue data experts, and your end users are relying on you to deliver the data that drives digital transformation. You need enterprise-ready Revenue Data Operations that gets high quality data into the hands of your Go-To-Market teams. Our Riva for Revenue Operations tool kit delivers more for less.
Riva for Data Compliance
$45.00/ 1 user Per Month
→ If your enterprise is in a regulated industry, your revenue data operations needs are different. Your data ops platform must meet the specialized dataflow and storage requirements of your organization and industry. This essential tool kit for Data Compliance is unmatched in the market for its flexibility and stringent approach to protecting customer data.
Riva Enterprise
Contact For Pricing
→ When One Size Does Not Fit No two organizations are exactly alike. If our tailored solutions do not fit your requirements, we’ll co-design a solution by leveraging our library of custom configurations to meet your data storage and flow requirements, additional security requests, and complex service expectations. Our professional services team is the best in the business and has delivered successful deployments to hundreds of global blue-chip firms.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
NEC
Country
Netherlands
Website
www.necam.com/SmartWorkspace/UIP/
Vendor Details
Company Name
Riva International
Country
Edmonton, Canada
Website
rivaengine.com
Product Features
Integration
Dashboard
No
ETL - Extract / Transform / Load
No
Metadata Management
No
Multiple Data Sources
No
Web Services
No
Product Features
Integration
Dashboard
No
ETL - Extract / Transform / Load
No
Metadata Management
No
Multiple Data Sources
No
Web Services
No