Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
NAVIS is a technology company that helps hospitality companies achieve new heights of profitability and performance. We are committed to helping them succeed through innovative solutions, better data, partnerships, and a unquenchable desire for success. Our innovative direct booking technology and personalized, strategic management help to drive, capture, nurture, and convert more of your reservation demand into highly profitable direct reservations. You can capitalize on your leisure demand by booking and capturing guests via email, voice, OTA, OTA, or web. Book guests using sales & marketing strategies that produce an industry-leading conversion rate and ADR. Engage guests and build loyalty across all channels during their booking & travel experience. With a complete view of guests and leads, you can identify which campaigns are successful and reach out to them at the right moment.
Description
The iwinBACK system is a communication platform that allows B2C marketers to manage and automate communications through SMS, email, phone and 10+ other channels, all in one place. Harmonising the customer engagement strategy across channels allows organisations to save time and resources while simultaneously improving KPIs all along the customer lifecycle.
Convert, retain and winback customers like never before using personalised content on the right channel at the right time.
iwinBACK can help you to:
1. Automate the Customer Journey
2. Centralise and Harmonise Communications
3. Leverage Real-Time Data and Customer Behavioural Insights
4. Manage Multiple Clients and Brands
5. Integrations to Suit
6. 20+ Proven Journey Templates
API Access
Has API
No
API Access
Has API
No
Integrations
BrightSide
No
Navis Rezforce
No
WebRezPro
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
NAVIS
Founded
1987
Country
United States
Website
naviscrm.com
Vendor Details
Company Name
iwinBACK
Country
Canada
Website
iwinback.com
Product Features
CRM
Calendar/Reminder System
No
Call Logging
Yes
Document Storage
No
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
Yes
Marketing Automation Integration
Yes
Mobile Access
No
Quotes / Proposals
No
Segmentation
Yes
Social Media Integration
No
Task Management
Yes
Territory Management
Yes
Marketing Automation
A/B Testing
Yes
Analytics / ROI Tracking
Yes
Artificial Intelligence
No
Content / Blogging Platform
No
Customizable CTAs
Yes
Drip Campaigns
Yes
Dynamic Content
Yes
Landing Pages / Web Forms
No
Lead Scoring
No
Sales Intelligence
Yes
Search Marketing
Yes
Segmentation
Yes
Social Marketing
No
Website Visitor Tracking
No
Reservations
Activities Booking
Yes
Booking Notes
Yes
CRM
Yes
Customer Support
No
Group Reservations
Yes
Guest Management
Yes
Payment Processing
No
Promotions Management
Yes
Rate Management
No
Room Booking Management
No
Third Party Booking
No
Product Features
Marketing Automation
A/B Testing
Yes
Analytics / ROI Tracking
No
Artificial Intelligence
No
Content / Blogging Platform
No
Customizable CTAs
No
Drip Campaigns
Yes
Dynamic Content
Yes
Landing Pages / Web Forms
No
Lead Scoring
No
Sales Intelligence
No
Search Marketing
No
Segmentation
Yes
Social Marketing
Yes
Website Visitor Tracking
Yes