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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Mycel serves as a cloud-based platform designed for small businesses, such as agencies, service firms, and appointment-based enterprises, providing a collaborative workspace to manage and organize vital company knowledge. It acts as a secure repository for various documents, folders, reporting-tree structures, notes, decisions, and operational procedures. With the help of role-specific AI assistants, users can efficiently retrieve information from business records and generate drafts for recurring tasks that require review. Information can be captured easily through voice input, uploads, typed notes, or forwarded emails, ensuring a seamless flow of data entry. Business owners have the ability to regulate access to folders based on user roles, while the AI assistants adhere strictly to these permissions. The platform features a comprehensive Today view that consolidates tasks in one place. Mycel integrates with applications like Relay, TradesBackbone, ReputeLift, and SynthPrism, allowing for select Mycel folders to be utilized within Relay and TradesBackbone. Any modifications that impact other products are pending approval from a designated user, enhancing control over changes. Access to this robust five-application suite is secured through a single account with password protection and two-factor authentication. Mycel operates as a web service offering both a free tier and various paid plans on a monthly or annual basis, ensuring flexibility for businesses of different sizes. Ultimately, Mycel aims to streamline operations while safeguarding sensitive information, fostering an organized and collaborative work environment.

Description

ReputeLift is a software solution designed for managing reviews specifically for businesses located in a single site, such as home-service trades and appointment-based enterprises. Users have the ability to manually enter customer information or upload existing records, and they can send customized review requests via SMS or email. Additionally, the platform allows the creation of Google review links and QR codes while providing options to implement opt-out rules for customers. It is important to note that reviews must be added to a shared inbox manually, as the service does not facilitate automatic imports from Google or Facebook. For those on the Pro plan, the software offers AI-generated responses crafted in a chosen tone, which the business owner can then modify and publish. Furthermore, the optional AI Visibility feature evaluates whether AI platforms like ChatGPT, Perplexity, Gemini, and Google AI Overviews reference a business in relation to specific customer inquiries, monitors outcomes, and recommends subsequent actions. The comprehensive toolset also includes review analytics, the option to schedule requests, and alert notifications. TradesBackbone provides a feature for queuing requests that require staff approval, while Mycel offers access to sign-in details and summary reports of reviews. Each plan is tailored for a single location and imposes limitations on the number of users and monthly requests, ensuring a focused approach to review management. This structured framework helps businesses streamline their customer engagement through effective review solicitation and response strategies.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Brevo No 
Facebook No 
Google Business Profile No 
Mycel No 
Twilio No 

Integrations

Brevo Yes 
Facebook Yes 
Google Business Profile Yes 
Mycel Yes 
Twilio Yes 

Pricing Details

$0
Free: $0 for 1 person with 50 AI credits/month. Personal: $69/month or $759/year. Personal Plus: $119/month. Business: $199/month for 3 seats or $2,189/year for 3 seats; additional seats are $59/month each, up to 25 seats. Annual billing covers 12 months for the price of 11. Personal Automations costs $19/month and Advanced AI costs $20/month. Email in/Omi costs $12/month on Free and is included with paid plans.
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Martello Systems

Founded

2026

Country

United States

Website

mycelcommand.com

Vendor Details

Company Name

Martello Systems

Founded

2026

Country

United States

Website

reputelift.com

Product Features

Knowledge Management

Artificial Intelligence (AI) No 
Cataloging / Categorization No 
Collaboration No 
Content Management No 
Decision Tree No 
Discussion Boards No 
Full Text Search No 
Knowledge Base Management No 
Self Service Portal No 

Product Features

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

Alternatives

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