Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Utilities are increasingly encountering disruptive challenges in the marketplace. The evolution of technology is transforming how customers engage with both their utilities and the wider world. By collaborating with utility companies, we forecast upcoming technology trends that enable better customer interaction through innovative solutions. The impact of technology is reshaping utility and customer relationships significantly. With MyUsage, customers gain access to more information and enhanced tools that empower them to resolve their inquiries without needing to reach out to you. Our aim is to provide your customers with the autonomy to manage their own issues effectively. We also facilitate an opportunity for customers to break free from debt by allowing them to pay off overdue balances in a gradual and manageable way. As a result, we have successfully assisted customers in maintaining their services while enabling utilities to recover nearly $200 in previously uncollectible debt per customer. This approach encourages customers to make smaller, more frequent payments, ensuring they stay on top of their bills in alignment with their usage patterns. Furthermore, this not only enhances customer satisfaction but also solidifies the financial stability of utility companies in the long run.
Description
Track greenhouse gas emissions effortlessly while receiving automatic notifications and comprehensive reports on a daily, monthly, or annual basis, tailored by meter, facility, or property portfolio. Verdafero InSights™ is a unique Software-as-a-Service (SaaS) solution that enables secure monitoring, analysis, and reporting across various utilities, accommodating property portfolios of any scale. This innovative platform also excels in identifying utility leaks, theft, and efficiency opportunities while providing trend forecasts. In addition, InSights™ effectively pinpoints potential upgrade projects that can mitigate future complications, optimize cost savings, and enhance operating profits. It facilitates the automatic calculation of greenhouse gas emissions necessary for environmental, social, and governance (ESG) and sustainability reporting. As recognized leaders in the field, Verdafero collaborates with both large and small enterprises to minimize their energy consumption and expenses via enhanced energy efficiency strategies. Their team of skilled engineers conducts thorough evaluations of energy usage within buildings, generating detailed reports that reveal critical areas needing attention and improvement. By leveraging Verdafero InSights™, businesses can ultimately foster a more sustainable and profitable operational framework.
API Access
Has API
No
API Access
Has API
No
Integrations
Itron Enterprise Meter Data Management
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Exceleron Software
Founded
1999
Country
United States
Website
exceleron.com
Vendor Details
Company Name
Verdafero
Founded
2009
Country
United States
Website
www.verdafero.com
Product Features
Portal
Chat
No
Collaboration
No
Content Management
No
Document Management
No
File Sharing
No
Search
No
Utility Billing
ACH Payment Processing
Yes
Account Management
Yes
Billing & Invoicing
Yes
Cable
Yes
Collections Management
Yes
Customer Management
Yes
Electricity
Yes
Meter Management
Yes
Metered Billing
Yes
Move In / Move Out
Yes
Natural Gas
Yes
Non-Metered Billing
Yes
Online Payment Processing
Yes
Penalty / Cut-Off Processing
Yes
Rate Management
Yes
Service Call Management
No
Trash
Yes
Water
Yes
Work Order Management
No
Product Features
Emissions Management
Allowance Management
No
Automatic CO2 Calculation
No
Emission Inventory
No
Emission Reduction Planning
No
Emissions Monitoring
No
Emissions Trading
No
Frequency-Based Tasks
No
Permit Level Maintenance
No
Risk Management
No
ESG
Activity Dashboard
No
Analytics/Reporting
No
Audit Management
No
Benchmarking
No
Compliance Management
No
Data Visualization
No
Document Management
No
Performance Metrics
No
Risk Assessment
No
Utility Management Systems
Billing & Invoicing
Yes
Cable
No
Customer Management
No
Demand Planning
No
Electricity
Yes
Natural Gas
Yes
Plant Management
Yes
Service Call Management
No
Trash
Yes
Water
Yes
Work Order Management
No
Workforce Management
No