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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

MySalesDialerPro stands out as a top-tier inside sales application that is embraced by numerous enterprises around the globe! Sales representatives are no longer restricted to traditional office environments; instead, they thrive in the field, engaging in live interactions with clients. At the same time, they seek a robust mobile application that facilitates all aspects of inside sales and customer relationship management (CRM). The MySalesDialerPro Mobile Application provides a comprehensive mobile CRM packed with numerous features, including a powerful auto-dialer equipped with various modes and templates for delivering SMS, MMS, email, audio, video, and documents during prospecting calls. Additionally, it includes geo-tracking capabilities, intuitive reporting with automatic action capture, and a financial and accounting module. Seamlessly integrated with both Salesforce.com and MySalesDialer.com dashboards, the app offers an efficient platform for sales reps and managers alike, enhancing productivity and communication in the sales process. As businesses adapt to the evolving landscape of sales, tools like MySalesDialerPro are essential for staying competitive and achieving success.

Description

Total Call Center Management Solutions® is an international leader in providing Customer Interaction Management Solutions, utilizing Computer Telephony Integration and CRM Packages to enhance business efficiency across various products and services. Our offerings encompass comprehensive systems for VoIP Call Centers, Automatic Dialers, and various Call Processing Products, facilitating both Inbound and Outbound telephone communications. We specialize in the seamless integration of computer telephony with hardware and software applications, including Interactive Voice Response and Interactive Information Systems, while also offering software customization, consulting, and customer relationship management solutions. By implementing TCMS call center solutions, businesses, institutions, and organizations can optimize their operational efficiency and significantly reduce overhead costs through improved customer interaction responsiveness and competitiveness. Designed with user-friendliness in mind, TCMS Call Center Products deliver robust and adaptable call automation solutions tailored to meet diverse needs. Our commitment to innovation ensures that clients remain at the forefront of customer service excellence.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

$9.99/month/user
Free Trial
Free Version

Pricing Details

$195.00/one-time
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

FieldWorkMobility

Founded

2008

Country

United States

Website

www.mysalesdialer.com/index.php/products/for-companies

Vendor Details

Company Name

Total Call Center Management Solutions

Country

United States

Website

www.tctecno.com

Product Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Inside Sales

Auto-Dialing
Call List Management
Call Recording
Campaign Management
Dashboard
Data Management
Lead Capture
Lead Distribution
Lead Scoring
Performance Management

Sales Performance Management

Incentive Compensation Management (ICM)
Predictive Sales Analytics
Quota Management
Reporting / Analytics
Sales Coaching Analysis
Sales Gamification
Sales Performance Tracking
Sales Planning & Forecasting
Territory Management

Product Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

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