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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

MySalesDialer is an innovative platform for outbound calling, designed to enhance the efficiency of calls and maximize agent productivity through cloud-based technology. It offers various dialing options, including power, preview, and manual dialing, which significantly cut down on manual tasks while boosting the number of calls made each day. With integrated lead and call management features, users can easily monitor their interactions, take notes, schedule follow-ups, and manage callbacks all in one convenient location. Additionally, features like call recording, live monitoring, and activity tracking contribute to improving quality assurance and boosting agent performance. The platform delivers real-time insights and analytics regarding call activities, agent efficiency, and the success of marketing campaigns. As a fully cloud-based service, it enables remote teams to operate seamlessly, facilitates global calling capabilities, ensures secure access, and offers API integrations with various CRM and business systems. Ultimately, MySalesDialer stands out as a comprehensive solution for organizations looking to optimize their outbound sales efforts.

Description

Our comprehensive workflow guides your contacts from initial lead to sale and even through renewals, providing you with clear insights into actions taken by your team, complete with thorough auditing capabilities. You can meticulously manage what your agents can access, safeguarding your data by granting sensitive permissions only to those who truly require it, utilizing our preset roles or customizable permissions. Arrange meetings with agents for both in-home and office visits! Effortlessly oversee callbacks and appointments using our user-friendly Calendar feature. You can also create events, invite clients, and monitor attendance, among other functionalities! This system isn't limited to just call centers; through our "My Business" section, agents can take charge of their own portfolio, managing leads, policies, callbacks, and appointments. If you have confidence in your team, empower them with autonomy! TLDialer seamlessly integrates with our Hosted VICIDial service, allowing agents to operate from a single interface where data updates automatically. Our VICI Servers ensure that your system remains current and efficient at all times, enhancing productivity across the board. Additionally, the streamlined approach fosters improved communication and collaboration among team members.

API Access

Has API

API Access

Has API

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Integrations

No details available.

Integrations

No details available.

Pricing Details

$29.99
Free Trial
Free Version

Pricing Details

$75 per user per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Central Business Solutions Inc

Country

United States

Website

cbsinfosys.com

Vendor Details

Company Name

Esotech

Founded

2013

Country

United States

Website

info.tldcrm.com

Product Features

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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