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Average Ratings 0 Ratings

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ease
features
design
support

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Description

The MyIT CRM project caters specifically to the requirements of both individual and multi-employee computer repair enterprises. Initially based on the outdated and unsupported citecrm open source platform found on SourceForge, the project has undergone numerous enhancements and bug fixes since its inception. Developed by professionals with real experience in the computer repair and servicing industry, MyIT CRM aims to deliver optimal and highly relevant free CRM solutions tailored for this sector. Additionally, we value the significant contributions from our community through the forum, which allows for active reporting and resolution of new features and bugs. This collaborative approach fosters greater engagement from our users, enabling them to play an integral role in the software's evolution. Transparency is key, as we provide full access to our code at all times, demonstrating our commitment to openness. Our goal is to offer the most effective CRM software package, whether free or paid, specifically designed for businesses in the computer repair and services field. Moreover, we continually seek user feedback to ensure our software meets the ever-evolving needs of this industry.

Description

RepairTRAX is a comprehensive software application designed for online repair shops, functioning as a point-of-sale (POS) system that efficiently generates work orders, repair tickets, and service tickets for various types of repair businesses. This versatile software not only manages all aspects of repair tickets but also keeps track of parts and labor, ensuring streamlined operations. Additionally, it enhances customer service through an automatic messaging feature that allows for real-time updates sent directly to customers via email or text, alleviating the workload on technicians while ensuring clients stay informed throughout the repair process. With RepairTRAX, repair shops can focus on delivering exceptional service while benefiting from a seamless and efficient management system tailored to their needs.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$30.00/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

MyIT CRM

Founded

2009

Website

myitcrm.sourceforge.net

Vendor Details

Company Name

RepairTRAX

Founded

1998

Country

United States

Website

www.repairtrax.com

Product Features

Repair Shop

Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management

Product Features

Repair Shop

Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

Alternatives

Alternatives

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Digital Wrench

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Repair Pilot

Repair Pilot Ltd