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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

MyGlue serves as your centralized collaboration and intranet hub, establishing a direct pathway for effective communication with end-users. Say goodbye to the risks associated with insecure email correspondence, casual exchanges, and isolated discussions. IT experts are now tasked with overseeing an increasing number of devices, data, and user accounts. By incorporating a collaboration and intranet platform into your toolkit, you can effortlessly and securely distribute IT documentation while working alongside end-users. MyGlue is loaded with functionalities that many will find familiar from IT Glue. From the password vault and checklists to robust security features like audit trails, version history, and SOC 2 compliance, MyGlue equips your end-users with all the necessary tools for effective password and document management. The new MyGlue help center simplifies the process of sharing essential documents, including helpful guides and tutorials. Experience a comprehensive solution for handling communication, documentation, and password management throughout your organization and across all teams, ensuring everyone is connected and informed. This seamless integration can significantly enhance productivity and collaboration within your workplace.

Description

Every SiteGlue Chatbot account includes our default lead capture conversation process, which enables immediate engagement with website visitors, collects vital customer details, and promptly sends hot lead notifications to you and your team via email. This conversation flow is tailored to uncover the specific needs of potential customers while allowing them to either Request an Appointment or Get Questions Answered. Regardless of the choice made, your AI-Powered Live Chat agent will collect essential customer information such as name, phone number, and email address, ensuring you receive timely email alerts about hot leads for follow-up through phone calls, texts, or emails via the SiteGlue Dashboard. By signing up today, you can set up AI-Powered Live Chat on your website as early as tomorrow. Utilize one of our ready-made, industry-specific chatbot templates to address frequently asked questions, obtain contact details, and efficiently direct hot leads to your phone, email, and CRM, providing seamless service around the clock, every day of the week. Experience the advantages of enhanced customer engagement and streamlined communication with our innovative solutions.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Autotask PSA Yes 
BrightGauge Yes 
Cisco Meraki Yes 
CloudRadial Yes 
Cytracom Yes 
Domotz Yes 
Microsoft 365 Yes 
Microsoft Azure Yes 
Microsoft Hyper-V Yes 
Microsoft Intune Yes 
Microsoft Teams Yes 
N-able N‑central Yes 
Panorama9 Yes 
Passly Yes 
Syncro Yes 
ThreatLocker Yes 
Unitrends MSP Yes 
VMware Cloud Yes 
Zapier Yes 
bvoip Yes 

Integrations

Autotask PSA No 
BrightGauge No 
Cisco Meraki No 
CloudRadial No 
Cytracom No 
Domotz No 
Microsoft 365 No 
Microsoft Azure No 
Microsoft Hyper-V No 
Microsoft Intune No 
Microsoft Teams No 
N-able N‑central No 
Panorama9 No 
Passly No 
Syncro No 
ThreatLocker No 
Unitrends MSP No 
VMware Cloud No 
Zapier No 
bvoip No 

Pricing Details

$29 per month
Free Trial No 
Free Version No 

Pricing Details

$15.00/month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

IT Glue

Country

United States

Website

www.itglue.com/myglue/

Vendor Details

Company Name

LokalMotion

Founded

2016

Country

United States

Website

getsiteglue.com

Product Features

Password Management

Credential Management No 
Multifactor Authentication No 
Password Generator No 
Password Reset No 
Password Synchronization No 
Single Sign On No 
User Management No 

Product Features

Customer Service

Alerts / Escalation Yes 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat Yes 
Performance Metrics No 
Queue Management Yes 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

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