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Description
At the core of any successful repair shop lies a robust ticketing system, and we recognize its importance. Our ticketing feature allows you to access vital information regarding your needs and timelines from any device. Our Point of Sale (POS/EPOS) solution is designed to assist you in managing everything from a modest retail outlet to a large network of busy stores, complete with comprehensive reporting capabilities. You can efficiently monitor all your inventory and services using our advanced inventory management system. With a powerful invoicing feature, your repair business or retail establishment will have all the tools necessary to operate smoothly, including options for recurring invoicing tailored for business contracts. Additionally, payment links can be integrated into invoice emails and made available in the customer area for convenience. Your website can now include customizable wizards that gather specific information about customer issues, notifying you immediately with well-organized data that indicates its source. This system ensures that you maintain consistent communication with your customers. Many of our users report that this tool not only helps them retain existing clients but also attracts new business, with "Marketing Campaigns" alone often covering the software's expenses. Ultimately, our comprehensive system is designed to streamline your operations and enhance customer engagement, paving the way for greater success in your business endeavors.
Description
iRepairOS is a Windows-based application tailored for independent repair shops specializing in smartphones, tablets, and other electronic devices. This software efficiently manages customer and device information, streamlines repair intake processes, generates work orders, provides estimates, and oversees parts inventory along with used-device transactions. Users can document the condition of devices, log IMEI numbers, prepare necessary repair paperwork, and obtain customer consent via a unique code delivered through SMS or email, facilitating the transition from estimates to official repair tickets. Furthermore, it features tools for tracking parts costs and profits, generating sales and repair analytics, and producing Italian electronic invoices in XML format (FatturaPA). The software also adheres to T.U.L.P.S. regulations for tracking used-device purchases, and it includes capabilities for automated local data backups and regular software updates. Operational data is securely stored on the repair shop's computer, allowing the software to function without internet connectivity. It offers a user-friendly interface available in both Italian and English, and users can choose from annual licensing options for one, three, or multiple PCs, as well as a distinct lifetime-license alternative, ensuring flexibility in usage. Overall, iRepairOS enhances the efficiency and organization of repair shops, making it an invaluable tool in the electronics repair industry.
API Access
Has API
No
API Access
Has API
No
Pricing Details
$20 per month
Free Trial
Yes
Free Version
Yes
Pricing Details
€99/year
Starter costs €99/year for 1 PC; Professional €199/year for 3 PCs; Business €299/year for multi-PC or multi-shop use. Lifetime costs €999 as a one-time payment and includes lifetime updates. A 14-day trial includes Professional features and requires no payment card.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
MyGadgetRepairs
Founded
2006
Country
United Kingdom
Website
www.mygadgetrepairs.com
Vendor Details
Company Name
iRepair Rimini
Founded
2013
Country
Italy
Website
irepairos.it/
Product Features
Repair Shop
Barcode Support
No
Billing & Invoicing
Yes
CRM
Yes
Intake Forms
Yes
Inventory Management
Yes
Parts Inventory Management
No
Point of Sale (POS)
Yes
Repair Tracking
No
Work Order Management
No
Product Features
Repair Shop
Barcode Support
No
Billing & Invoicing
No
CRM
No
Intake Forms
No
Inventory Management
No
Parts Inventory Management
No
Point of Sale (POS)
No
Repair Tracking
No
Work Order Management
No
