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Description
At the core of any successful repair shop lies a robust ticketing system, and we recognize its importance. Our ticketing feature allows you to access vital information regarding your needs and timelines from any device. Our Point of Sale (POS/EPOS) solution is designed to assist you in managing everything from a modest retail outlet to a large network of busy stores, complete with comprehensive reporting capabilities. You can efficiently monitor all your inventory and services using our advanced inventory management system. With a powerful invoicing feature, your repair business or retail establishment will have all the tools necessary to operate smoothly, including options for recurring invoicing tailored for business contracts. Additionally, payment links can be integrated into invoice emails and made available in the customer area for convenience. Your website can now include customizable wizards that gather specific information about customer issues, notifying you immediately with well-organized data that indicates its source. This system ensures that you maintain consistent communication with your customers. Many of our users report that this tool not only helps them retain existing clients but also attracts new business, with "Marketing Campaigns" alone often covering the software's expenses. Ultimately, our comprehensive system is designed to streamline your operations and enhance customer engagement, paving the way for greater success in your business endeavors.
Description
RepairAmigo is a self-hosted management solution designed for repair shops specializing in cell phones, computers, game consoles, and various electronics. The software effectively combines repair tickets and customer information with inventory management, cash-only point of sale systems, receipts, reporting capabilities, warranty tracking, and permissions based on user roles. This platform enables shops to manage repairs from the moment a customer drops off their device until they pick it up, while also allowing them to monitor parts and sales, as well as evaluate overall shop performance. An optional feature for Twilio texting is available as part of the vendor's offering. RepairAmigo is designed to operate as a virtual machine within VirtualBox on Windows, Linux, or Intel Mac systems, ensuring flexibility for different shop environments. Staff members can easily access the software via web browsers on any connected device, such as computers, tablets, or smartphones, all while the system is hosted internally to maintain data privacy. The vendor promotes the software as being available at no cost to users, making it an attractive option for small businesses in the repair industry. Overall, RepairAmigo aims to streamline operations and enhance service quality in repair shops.
API Access
Has API
No
API Access
Has API
No
Pricing Details
$20 per month
Free Trial
Yes
Free Version
Yes
Pricing Details
$0 (Free)
Free to use. Self-hosted in a VirtualBox virtual machine on a shop computer.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
MyGadgetRepairs
Founded
2006
Country
United Kingdom
Website
www.mygadgetrepairs.com
Vendor Details
Company Name
RepairAmigo
Country
United States
Website
repairamigo.com
Product Features
Repair Shop
Barcode Support
No
Billing & Invoicing
Yes
CRM
Yes
Intake Forms
Yes
Inventory Management
Yes
Parts Inventory Management
No
Point of Sale (POS)
Yes
Repair Tracking
No
Work Order Management
No
Product Features
Repair Shop
Barcode Support
No
Billing & Invoicing
No
CRM
No
Intake Forms
No
Inventory Management
No
Parts Inventory Management
No
Point of Sale (POS)
No
Repair Tracking
No
Work Order Management
No
