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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Introducing MyDigiFlat, our innovative solution crafted in collaboration with our clients, aims to enhance the connection between social housing authorities and tenants, streamlining both front and back office operations. This platform provides tenants with a user-friendly digital interface, accessible via web or app around the clock, empowering them to manage their information and requests autonomously. Embrace a fresh perspective on customer relationship management that strengthens your engagement with tenants through a secure, easy-to-navigate online portal. Tenants can conveniently view and manage personal details such as general information, banking data, household composition, and income status. The solution features simplified data entry through customizable dynamic forms, accommodating changes in household structure or income levels. Additionally, it includes a registration form for new residents or those seeking to relocate, along with an integrated preferential ranking system driven by a dynamic questionnaire. Furthermore, the platform facilitates efficient handling of application approvals or rejections within the defined authorization parameters, ensuring a responsive and transparent process for all users. This comprehensive approach not only improves service delivery but also fosters a sense of community and trust between tenants and housing authorities.

Description

TPTracker is a versatile cloud-based platform aimed at enhancing tenant engagement for social housing organizations, charities, social enterprises, and their associated teams. It can integrate with your current database or function independently, offering a range of modular tools that simplify access to personal information, contact details, profiling fields, and communication preferences. This platform supports intuitive one-on-one messaging alongside multi-channel survey options, including SMS, phone, mail, online, and face-to-face interactions, making it easier to gather feedback, record consent, and ensure GDPR compliance. By enabling teams to solicit and evaluate resident input, assess tenant satisfaction, track participation, refine support systems, and report on social value along with regulatory compliance, TPTracker facilitates these processes through customizable surveys, comprehensive lookup and profiling features, and robust built-in analytics. As a result, organizations can enhance their interactions with tenants and make data-driven decisions to improve overall service delivery.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Ordiges

Country

Belgium

Website

ordiges.com/en/it-solutions-business-performance/mydigiflat-web-digital-social-housing/

Vendor Details

Company Name

TPTracker

Country

United Kingdom

Website

www.tptracker.com

Product Features

Real Estate CRM

Campaign Management No 
Client / Property Matching No 
Contact Management No 
Dashboard No 
Email Marketing No 
Interaction Tracking No 
Lead Management No 
Property Alerts No 
Referral Tracking No 
Segmentation No 

Rental Property Management

Credit Check No 
Expense Management No 
Online Payments No 
Owner Portal No 
Tax Management No 
Tenant Management No 
Tenant Portal No 
Tenant Screening No 
Vacancy Tracking No 
Website Management No 

Product Features

Alternatives

Alternatives

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