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Average Ratings 0 Ratings
Description
MyColdInbox is a collaborative email management platform designed for teams to efficiently manage replies to cold outreach across various sending accounts. It integrates seamlessly with Gmail, Google Workspace, Outlook, Microsoft 365, and other IMAP/SMTP email services, consolidating incoming messages into a single, accessible workspace while ensuring that each message remains linked to its respective source mailbox. Users can easily filter and search through conversations, categorize replies with labels, assign discussions to team members, add internal comments, and respond directly from the original sending account. The platform offers role-specific workspaces, catering to agencies that manage client inboxes as well as teams focused on sales development, lead generation, recruitment, and outreach led by founders. Unlike typical email campaign tools, MyColdInbox specializes in handling replies and allows teams to continue using their preferred campaign software. Additionally, it features thread status tracking and customizable visibility options for shared or personal inboxes, enhancing team collaboration and efficiency. With MyColdInbox, teams can ensure that no reply goes unnoticed, fostering better communication and follow-up strategies.
Description
Handle customer support and communication seamlessly within Slack. Collaborate on shared email accounts, such as support@your.domain, without the need to exchange passwords among team members. SharedInbox easily integrates with any existing email service you use, and you can acquire an @in.sharedinbox.co email for forwarding purposes. Simply type the command SharedInbox /compose to draft emails for anyone, and when responding to email threads, just select Reply Mail. Each email interaction, whether incoming or outgoing, generates a new Slack Message Thread, allowing you to tag colleagues and engage in discussions effortlessly. Additionally, every account features a support site where users can submit and manage their support inquiries. There's no need for new installations or applications since you can utilize a tool your team is already comfortable with—Slack. Be informed when your emails are sent and opened, and view attached files and images directly within Slack. You can also create a personalized email signature and set up an automatic reply message for incoming emails, enhancing your communication efficiency. This streamlined process ensures that your team stays connected and organized while managing customer support.
API Access
Has API
No
API Access
Has API
No
Integrations
Gmail
Yes
Microsoft Outlook
Yes
Yahoo! Mail
Yes
Amazon SES
Yes
Brevo
Yes
GoDaddy Email
Yes
Google Cloud Platform
No
Google Workspace
Yes
Mailgun
Yes
Microsoft 365
Yes
Integrations
Gmail
Yes
Microsoft Outlook
Yes
Yahoo! Mail
Yes
Amazon SES
No
Brevo
No
GoDaddy Email
No
Google Cloud Platform
Yes
Google Workspace
No
Mailgun
No
Microsoft 365
No
Pricing Details
$15/user/month
Basic is $15 per seat per month; Pro is $29 and Business is $45 per seat per month. Paid plans receive 20% off with yearly billing. The 14-day free trial includes up to two mailboxes and requires no credit card. Basic allows up to 10 mailboxes; Pro and Business have no mailbox limit. Plans do not charge per mailbox.
Free Trial
Yes
Free Version
No
Pricing Details
$5 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Clustox LLC
Founded
2012
Country
United States
Website
mycoldinbox.com
Vendor Details
Company Name
SharedInbox
Founded
2018
Country
India
Website
sharedinbox.co
Product Features
Email Management
Data Recovery
No
Email Archiving
No
Email Deletion
No
Email Discovery
No
Email Monitoring
No
Email Recall
No
Queue Manager
No
Response Management
No
Routing
No
Shared Inboxes
No
Signature Management
No
Spam Blocker
No
Whitelisting / Blacklisting
No
Product Features
Help Desk
Alerts / Escalation
No
Automated Routing
No
Community Forums
No
Customizable Branding
No
Document Storage
No
Email Integration
No
IT Asset Management
No
Incident Management
No
Interaction Tracking
No
Knowledge Base
No
Known Issue Management
No
Live Chat
No
Multi-Channel Communication
No
Multiple Brands / Products
No
Network Monitoring
No
Real-time Chat
No
Self Service Portal
No
Service Level Agreement (SLA) Management
No
Ticket Management
No