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Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

Write a Review

Description

MyColdInbox is a collaborative email management platform designed for teams to efficiently manage replies to cold outreach across various sending accounts. It integrates seamlessly with Gmail, Google Workspace, Outlook, Microsoft 365, and other IMAP/SMTP email services, consolidating incoming messages into a single, accessible workspace while ensuring that each message remains linked to its respective source mailbox. Users can easily filter and search through conversations, categorize replies with labels, assign discussions to team members, add internal comments, and respond directly from the original sending account. The platform offers role-specific workspaces, catering to agencies that manage client inboxes as well as teams focused on sales development, lead generation, recruitment, and outreach led by founders. Unlike typical email campaign tools, MyColdInbox specializes in handling replies and allows teams to continue using their preferred campaign software. Additionally, it features thread status tracking and customizable visibility options for shared or personal inboxes, enhancing team collaboration and efficiency. With MyColdInbox, teams can ensure that no reply goes unnoticed, fostering better communication and follow-up strategies.

Description

Handle customer support and communication seamlessly within Slack. Collaborate on shared email accounts, such as support@your.domain, without the need to exchange passwords among team members. SharedInbox easily integrates with any existing email service you use, and you can acquire an @in.sharedinbox.co email for forwarding purposes. Simply type the command SharedInbox /compose to draft emails for anyone, and when responding to email threads, just select Reply Mail. Each email interaction, whether incoming or outgoing, generates a new Slack Message Thread, allowing you to tag colleagues and engage in discussions effortlessly. Additionally, every account features a support site where users can submit and manage their support inquiries. There's no need for new installations or applications since you can utilize a tool your team is already comfortable with—Slack. Be informed when your emails are sent and opened, and view attached files and images directly within Slack. You can also create a personalized email signature and set up an automatic reply message for incoming emails, enhancing your communication efficiency. This streamlined process ensures that your team stays connected and organized while managing customer support.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Gmail Yes 
Microsoft Outlook Yes 
Yahoo! Mail Yes 
Amazon SES Yes 
Brevo Yes 
GoDaddy Email Yes 
Google Cloud Platform No 
Google Workspace Yes 
Mailgun Yes 
Microsoft 365 Yes 
SendGrid Yes 
Slack No 
Zoho Mail Yes 

Integrations

Gmail Yes 
Microsoft Outlook Yes 
Yahoo! Mail Yes 
Amazon SES No 
Brevo No 
GoDaddy Email No 
Google Cloud Platform Yes 
Google Workspace No 
Mailgun No 
Microsoft 365 No 
SendGrid No 
Slack Yes 
Zoho Mail No 

Pricing Details

$15/user/month
Basic is $15 per seat per month; Pro is $29 and Business is $45 per seat per month. Paid plans receive 20% off with yearly billing. The 14-day free trial includes up to two mailboxes and requires no credit card. Basic allows up to 10 mailboxes; Pro and Business have no mailbox limit. Plans do not charge per mailbox.
Free Trial Yes 
Free Version No 

Pricing Details

$5 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Clustox LLC

Founded

2012

Country

United States

Website

mycoldinbox.com

Vendor Details

Company Name

SharedInbox

Founded

2018

Country

India

Website

sharedinbox.co

Product Features

Email Management

Data Recovery No 
Email Archiving No 
Email Deletion No 
Email Discovery No 
Email Monitoring No 
Email Recall No 
Queue Manager No 
Response Management No 
Routing No 
Shared Inboxes No 
Signature Management No 
Spam Blocker No 
Whitelisting / Blacklisting No 

Product Features

Help Desk

Alerts / Escalation No 
Automated Routing No 
Community Forums No 
Customizable Branding No 
Document Storage No 
Email Integration No 
IT Asset Management No 
Incident Management No 
Interaction Tracking No 
Knowledge Base No 
Known Issue Management No 
Live Chat No 
Multi-Channel Communication No 
Multiple Brands / Products No 
Network Monitoring No 
Real-time Chat No 
Self Service Portal No 
Service Level Agreement (SLA) Management No 
Ticket Management No 

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