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Description
Lead your clients through a personalized purchasing journey, where they can discover their ideal product through a few simple inquiries tailored to their preferences. Access customer information, previous orders, and current inventory all from one convenient dashboard, enabling you to create or modify orders seamlessly. Utilize customer insights to develop data-centric profiles, execute targeted advertising, and suggest innovative products. Gain access to comprehensive sales conversion metrics, automatically generated customer satisfaction reports, and real-time insights into agent performance. Become part of a community of numerous businesses that have integrated MyAlice to simplify the management of customer interactions across various platforms, ultimately enhancing overall service quality. This streamlined approach empowers you to focus more on building relationships and less on administrative tasks.
Description
Sellence operates as an AI-driven SMS sales agent specifically designed for ecommerce and B2C brands, effectively closing sales through tailored, one-on-one conversations while also managing abandoned carts, addressing browse abandonment, starting welcome sequences, re-engaging inactive customers, and automatically revitalizing leads. In contrast to conventional chatbots that merely respond to inquiries, Sellence's agents leverage machine learning and conversational AI to adapt to customer intentions, resulting in conversion rates that are five times higher, increased agent capacity by 1.5 times, and an impressive 5.5% boost in client engagement without any initial costs. The platform integrates effortlessly with prominent ecommerce solutions such as Shopify, WooCommerce, BigCommerce, and Magento, as well as custom storefronts through user-friendly API connectors, enabling brands to scale personalized SMS outreach effectively while avoiding mass messaging. Its innovative conversation flows and immediate personalization ensure interactions that mimic human communication, ultimately building trust with customers. By utilizing Sellence, brands can enhance their customer experience and drive sales growth in an increasingly competitive market.
API Access
Has API
API Access
Has API
Integrations
BigCommerce
Magento
Shopify
WooCommerce
Facebook
Facebook Messenger
Instagram
LINE
Telegram
Viber
Integrations
BigCommerce
Magento
Shopify
WooCommerce
Facebook
Facebook Messenger
Instagram
LINE
Telegram
Viber
Pricing Details
$15 per month
Free Trial
Free Version
Pricing Details
$250 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
MyAlice
Founded
2018
Country
Singapore
Website
myalice.ai/
Vendor Details
Company Name
Sellence
Country
United States
Website
www.sellence.com
Product Features
Conversational Marketing
Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat