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ease
features
design
support

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Description

Municode's cloud-based Policies & Procedures Software, (PPS) will bring your policy manual into 21st century technology. PPS allows staff to make changes to the policy and procedures directly from the cloud-based software. This allows you to save money on paper and reduce your carbon footprint. You can propose changes and they will be tracked and redlined. This allows you to generate automatic resolutions or policies. Once these changes have been made, an ordinance can be added to the packets of council members. Staff can digitally apply roll-call votes once an ordinance has been passed. Email approval is used to sign and seal signatures. PPS can be used not only for your policies but also for codebooks, meeting minutes and reports. No matter how many publications you publish, all of them are available to your community in one easy-to-use and searchable online platform.

Description

Business practices are evolving. The essential capacity to engage virtually with citizens, entrepreneurs, and contractors is now more important than ever. Discover how citizenserve can assist you in this transition. Experience hassle-free, well-organized, and smartly detailed solutions for licensing applications and renewals. Picture a scenario where concerns about code violations are always addressed, coupled with complete mobile accessibility for inspectors. Facilitate online permit applications, processing, and payments for both citizens and contractors from remote locations. Optimize and simplify the processes for application, review, resubmittal, public notifications, and hearings. Automatically direct online citizen inquiries to the relevant department or individual, ensuring that no request is overlooked. With these solutions, you can enhance efficiency and provide a better service experience for your community. This innovative approach not only saves time but also fosters a more connected and responsive environment.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

ArcGIS
Docusign
Municode Website Design
PayPal

Integrations

ArcGIS
Docusign
Municode Website Design
PayPal

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$900.00/year/user
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Municode

Founded

1951

Country

United States

Website

municode.com

Vendor Details

Company Name

Online Solutions, LLC

Country

United States

Website

www.citizenserve.com

Product Features

Municipal

Animal Licensing
Code Enforcement
Fund Accounting
Inventory Management
License Issuance
Parking Management
Permit Issuance
Planning & Zoning
Property Database
Taxation & Assessment
Utility Billing
Work Order Management

Product Features

Code Enforcement

Case Management
Code Maintenance
Document Management
Fee Maintenance
GIS
Inspection Management
Letter Generation
Photo Management
Planning & Zoning
Violation History
Weed Abatement Control

Government

Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management

Land Management

Code Enforcement
Document Management
For Oil & Gas
GIS
Inspection Management
Lease Management
Permit Management
Planning & Zoning
Project Management

Municipal

Animal Licensing
Code Enforcement
Fund Accounting
Inventory Management
License Issuance
Parking Management
Permit Issuance
Planning & Zoning
Property Database
Taxation & Assessment
Utility Billing
Work Order Management

Permit

Automated Routing
Building Permits
Business License
Code Enforcement
Customer Portal
Expiration Date Tracking
Inspection Management
Mobile Access
Online Applications
Online Payments
Parking Permits
Renewal Management

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