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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Mozenda, a powerful data extraction tool, allows businesses to collect data from multiple sources and turn it into wisdom and action. The platform automatically identifies data lists, captures name-value pairs lists, captures data in complex table structures, among other things. It also provides a wide range of features, including error handling, scheduling, notifications, publishing, exporting, premium harvesting and history tracking.

Description

Wisdom WFM. This is the most reliable and easy way to manage your workforce. It's easy to have happy agents, short wait times and high productivity. Wisdom WFM is the market leader for Modern AI Based Workforce Management. It was the first company to use real data for forecasting, and it remains the only one with this capability. Wisdom uses an AI-based solution that analyzes every transaction detail. It can forecast and schedule chat, phone, and email calls. Wisdom WFM is a complete solution which has been proven to reduce wait time, reduce customer complaints and improve the job satisfaction of your front-line staff.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Codeless Platforms Alerting Software
Codeless Platforms BPA Platform
Desktop.com
Microsoft Excel
Microsoft Word

Integrations

Codeless Platforms Alerting Software
Codeless Platforms BPA Platform
Desktop.com
Microsoft Excel
Microsoft Word

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$2000.00/month/user
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Mozenda

Founded

2007

Country

United States

Website

www.mozenda.com

Vendor Details

Company Name

L3 Prime

Founded

2002

Country

Canada

Website

wisdomwfm.com

Product Features

Data Extraction

Disparate Data Collection
Document Extraction
Email Address Extraction
IP Address Extraction
Image Extraction
Phone Number Extraction
Pricing Extraction
Web Data Extraction

Data Mining

Data Extraction
Data Visualization
Fraud Detection
Linked Data Management
Machine Learning
Predictive Modeling
Semantic Search
Statistical Analysis
Text Mining

Text Mining

Boolean Queries
Document Filtering
Graphical Data Presentation
Language Detection
Predictive Modeling
Sentiment Analysis
Summarization
Tagging
Taxonomy Classification
Text Analysis
Topic Clustering

Product Features

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

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