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Average Ratings 1 Rating

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support

Description

Transform the operations of your business by embracing intelligent on-demand solutions that are cost-effective. Movex stands out as the ideal partner for your mobility enterprise! Modernize your transportation services with a comprehensive mobility suite that simplifies operations while driving positive business outcomes. Capture customer loyalty by providing attractive on-demand applications tailored to their needs. Delve into our complete technological offerings and access exceptional white-labeled on-demand applications designed for your brand. If you're aiming to establish a significant presence in the mobility sector, we are the industry frontrunners! Reduce your operational costs and workforce demands with a reliable mobility suite that won’t break the bank. Enhance your mobility applications to unlock fresh business opportunities in the future. Our applications are built to be both secure and scalable, enabling transport businesses to optimize their workflows effectively. Additionally, elevate your delivery operations with our top-tier delivery management software, ensuring you stay ahead in the competitive market. Investing in these solutions not only boosts efficiency but also positions your business for long-term growth and success.

Description

Determining the appropriate level of customer support has become increasingly complex. Simplr offers a solution where you only pay for the customer support services you actually utilize, rather than relying on estimates of your needs. Our customer support operates around the clock and can adapt instantly to your demands, effectively mirroring the performance of your best agents. With our flexible outsourcing model for customer service, you are charged solely for successful outcomes—eliminating costs associated with inactivity or inefficiency. Enjoy 24/7 support that adjusts to your needs on a moment's notice. Our team consists of exceptional professionals who stand out from conventional contact center employees. Utilizing cutting-edge technology, we emulate the strengths of your top representatives to ensure every customer inquiry is addressed with excellence. Moreover, we are backed by Asurion, the foremost provider of tech protection and support globally, which ensures Simplr benefits from robust financial support, top-tier data security, and a wealth of enterprise-level customer service capabilities. With Simplr, you can confidently streamline your customer support strategy and focus on delivering an outstanding experience to your customers.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AGR Dynamics Yes 
FOX Wallet Yes 
Longview Tax Yes 
ShipBob No 
b2wise Yes 

Integrations

AGR Dynamics No 
FOX Wallet No 
Longview Tax No 
ShipBob Yes 
b2wise No 

Pricing Details

$6 per month
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

MoveX

Founded

2016

Country

India

Website

www.movex.ai

Vendor Details

Company Name

Asurion

Founded

1994

Country

United States

Website

www.simplr.ai/

Product Features

Fleet Maintenance

Cost Tracking Yes 
Fuel Tracking Yes 
Maintenance History Yes 
Maintenance Scheduling Yes 
Parts Inventory Management Yes 
Repair Tracking No 
Tire Management No 
Vehicle Information Yes 
Warranty Tracking No 
Work Order Management Yes 

Fleet Management

Dispatch Management No 
Employee Management No 
Fuel Management No 
GPS Tracking No 
Incident Reporting No 
Inspection Management No 
Inventory Management No 
Maintenance Management No 
Mileage Tracking No 
Motor Pool No 
Routing No 
Tire Management No 
VIN Lookup No 
Work Order Management No 

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

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