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support

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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Enhanced capabilities are now available for editing and managing digital assets efficiently. Additionally, the Data API enables content management that extends beyond web platforms. The Movable Type AMI Edition is an Amazon Machine Image (AMI) that encompasses the operating system where Movable Type 6 has been set up, and it can be found on the AWS Marketplace. Users can swiftly acquire and deploy the latest versions of Movable Type with ease. The operating system, applications, web server, PSGI server, PHP, and database are all finely tuned for optimal performance with Movable Type. The cost for using the software is $0.07 per hour or a flat fee of $499 for an annual subscription. If you choose to launch the Movable Type AMI Edition (Nginx) on a micro instance, it remains entirely free. Updating the Movable Type AMI Edition is simple, requiring only the use of the yum command, which alleviates the burden of manual updates. For those in need of assistance, our technical support service is available for purchase. Furthermore, Movable Type 7 technical support will be offered in English through a third-party provider, ensuring users have access to help when required. This comprehensive support system enhances the overall user experience by providing essential resources for effective management.

Description

Streamline the management of your IT assets using our automated network inventory tool while enhancing user support with our Helpdesk software. Our Helpdesk solution enables you to efficiently oversee your customers and their service contracts, ultimately boosting their satisfaction. Equip your team with an IT helpdesk platform designed to help them easily fulfill customer support demands. This comprehensive solution allows for accurate identification, physical inventorying with Barcode and RFID labels, and effective management of your movable assets. Your customers, whether internal or external, will appreciate a responsive service that quickly addresses their inquiries. The helpdesk software offers a centralized, rapid, and efficient system that can be accessed from any device, at any time, ensuring prompt handling of customer requests and leading to improved overall service delivery. By implementing our tools, you can create a seamless support experience that not only meets but exceeds user expectations.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

KeyCAPTCHA
WebPurify
WriterAccess

Integrations

KeyCAPTCHA
WebPurify
WriterAccess

Pricing Details

$999 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Six Apart

Website

www.movabletype.com

Vendor Details

Company Name

SimplyDesk

Founded

1994

Country

France

Website

www.simplydesk.com

Product Features

Blog

Analytics
Collaborative Writing
Comment Moderation
File Sharing
Group Posting
Monetization Tools
Post Management
Search
WYSIWYG Rich Text Editing

Social Networking

Activity / News Feed
Advertising Management
Blogs
Data Security
Event Management
Group Management
Media Library
Privacy Options
Real-time Chat
Social Media Integration
Social Media Tagging
User Profiles

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

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