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support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Enhanced capabilities are now available for editing and managing digital assets efficiently. Additionally, the Data API enables content management that extends beyond web platforms. The Movable Type AMI Edition is an Amazon Machine Image (AMI) that encompasses the operating system where Movable Type 6 has been set up, and it can be found on the AWS Marketplace. Users can swiftly acquire and deploy the latest versions of Movable Type with ease. The operating system, applications, web server, PSGI server, PHP, and database are all finely tuned for optimal performance with Movable Type. The cost for using the software is $0.07 per hour or a flat fee of $499 for an annual subscription. If you choose to launch the Movable Type AMI Edition (Nginx) on a micro instance, it remains entirely free. Updating the Movable Type AMI Edition is simple, requiring only the use of the yum command, which alleviates the burden of manual updates. For those in need of assistance, our technical support service is available for purchase. Furthermore, Movable Type 7 technical support will be offered in English through a third-party provider, ensuring users have access to help when required. This comprehensive support system enhances the overall user experience by providing essential resources for effective management.

Description

Streamline the management of your IT assets using our automated network inventory tool while enhancing user support with our Helpdesk software. Our Helpdesk solution enables you to efficiently oversee your customers and their service contracts, ultimately boosting their satisfaction. Equip your team with an IT helpdesk platform designed to help them easily fulfill customer support demands. This comprehensive solution allows for accurate identification, physical inventorying with Barcode and RFID labels, and effective management of your movable assets. Your customers, whether internal or external, will appreciate a responsive service that quickly addresses their inquiries. The helpdesk software offers a centralized, rapid, and efficient system that can be accessed from any device, at any time, ensuring prompt handling of customer requests and leading to improved overall service delivery. By implementing our tools, you can create a seamless support experience that not only meets but exceeds user expectations.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

KeyCAPTCHA Yes 
WebPurify Yes 
WriterAccess Yes 

Integrations

KeyCAPTCHA No 
WebPurify No 
WriterAccess No 

Pricing Details

$999 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Six Apart

Website

www.movabletype.com

Vendor Details

Company Name

SimplyDesk

Founded

1994

Country

France

Website

www.simplydesk.com

Product Features

Blog

Analytics Yes 
Collaborative Writing No 
Comment Moderation Yes 
File Sharing No 
Group Posting No 
Monetization Tools No 
Post Management No 
Search Yes 
WYSIWYG Rich Text Editing No 

Social Networking

Activity / News Feed Yes 
Advertising Management No 
Blogs Yes 
Data Security Yes 
Event Management Yes 
Group Management Yes 
Media Library Yes 
Privacy Options No 
Real-time Chat Yes 
Social Media Integration Yes 
Social Media Tagging Yes 
User Profiles Yes 

Product Features

Help Desk

Alerts / Escalation Yes 
Automated Routing Yes 
Community Forums No 
Customizable Branding Yes 
Document Storage Yes 
Email Integration Yes 
IT Asset Management Yes 
Incident Management Yes 
Interaction Tracking Yes 
Knowledge Base Yes 
Known Issue Management Yes 
Live Chat No 
Multi-Channel Communication Yes 
Multiple Brands / Products Yes 
Network Monitoring Yes 
Real-time Chat Yes 
Self Service Portal Yes 
Service Level Agreement (SLA) Management Yes 
Ticket Management Yes 

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