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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Morphic serves as an intelligent assistant designed specifically for Airbnb hosts and small hosting teams looking to streamline their operations. By integrating seamlessly with Airbnb, it leverages data from listings, bookings, and conversations to enhance communication with guests and manage routine hosting tasks effectively. When new guest inquiries arise, they are directed to a feature called Copilot, which provides draft responses and suggested actions for the host's approval. Hosts enjoy the flexibility to transfer specific tasks into Autopilot using straightforward language, while critical decisions regarding refunds, safety concerns, and policy exceptions are retained for host discretion. Additionally, Morphic keeps track of unresolved issues, translates communications, and organizes coordination with cleaners and contractors through WhatsApp, along with sending timely reminders. The assistant is accessible via text or voice on desktop, its mobile app, or WhatsApp, allowing guests to continue their conversations on the Airbnb platform. Notably, there is no need for an additional property-management system or a separate AI subscription to utilize Morphic's features, ensuring that hosts can easily adopt this technology into their workflow. This comprehensive approach makes hosting more efficient, empowering hosts to focus on providing excellent guest experiences.

Description

Sami serves as an AI receptionist tailored for vacation rental hosts and property managers, developed by TheReach.ai in Málaga. This innovative platform efficiently manages guest interactions through various channels such as phone calls, WhatsApp (utilizing Meta's Business API), website chat, and Google reviews, all from a centralized dashboard that operates around the clock and supports over 100 languages. Sami seamlessly integrates with property management systems like Hostaway, Beds24, Smoobu, and iGMS to verify real-time availability, provide rate quotes, and facilitate direct bookings during guest conversations. Hosts have the flexibility to personalize responses for each property by incorporating their own FAQs and house rules into the system. What distinguishes TheReach is its two standout features: each evening, Sami delivers a concise 90-second voice briefing to property managers, summarizing the day's guest activities and highlighting any urgent matters. Additionally, through the Claude MCP integration, managers can link their TheReach data to Claude Desktop, enabling them to pose straightforward questions regarding call trends, potential conversion obstacles, and guest inquiries that remain unanswered. The platform adheres strictly to GDPR regulations, ensuring that user data is handled securely and responsibly. This commitment to privacy helps build trust between hosts and guests, further enhancing the overall experience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Airbnb Yes 
Beds24 No 
Hostaway No 
Smoobu No 
WhatsApp Yes 
iGMS No 

Integrations

Airbnb No 
Beds24 Yes 
Hostaway Yes 
Smoobu Yes 
WhatsApp No 
iGMS Yes 

Pricing Details

$9.90/listing/month
Launch pricing is $9.90 per connected listing per month; regular pricing is $12 per listing per month. Each listing includes a 21-day free trial with no credit card required. No separate property-management system or external AI subscription is required.
Free Trial Yes 
Free Version No 

Pricing Details

€49/month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Morphic

Founded

2025

Country

United States

Website

www.morphicai.io

Vendor Details

Company Name

TheReach.ai

Founded

2023

Country

Spain

Website

www.thereach.ai

Product Features

Vacation Rental

Contact Management No 
Fee / Commission Management No 
Guest Reviews / Ratings No 
Housekeeping Management No 
Lead Management No 
Owner Statements No 
Payment Processing No 
Property Database No 
Reservations Management No 
Vendor Management No 
Work Order Management No 

Product Features

Vacation Rental

Contact Management No 
Fee / Commission Management No 
Guest Reviews / Ratings No 
Housekeeping Management No 
Lead Management No 
Owner Statements No 
Payment Processing No 
Property Database No 
Reservations Management No 
Vendor Management No 
Work Order Management No 

Alternatives

No Alternatives

Alternatives

Mya Reviews

Mya

Concierge Inc.
Smoobu Reviews

Smoobu

Smoobu GmbH