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Average Ratings 3 Ratings

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ease
features
design
support

Description

Experience a user-friendly and adaptable business telephony solution, whether you operate a large corporation, a small local shop, or are a certified MongoTel reseller. With features that can easily accommodate teams of all sizes and the capability for rapid mass deployment, MongoTel is designed to operate seamlessly in the cloud. Our platform offers personalization options for users, simplified management tools for administrators, and innovative features for callers, leading to more meaningful interactions. The combination of our certified installer network and direct technical support ensures an exceptional and efficient user experience. At MongoTel, assistance is always close at hand, as our support team consists of the very experts who developed and continue to enhance our proprietary systems. The cloud-centric phone ecosystem provided by MongoTel empowers you to engage with each client on a personal level, whether they represent a business or are individual consumers. Our comprehensive tools are tailored to help you effectively reach out to those who are genuinely interested in your offerings, enhancing your sales opportunities further.

Description

SaaS-based Observability is designed to enhance oversight across cloud-native, on-premises, and hybrid technology environments. SolarWinds Observability SaaS provides an integrated and in-depth view of both cloud-native and on-premises applications, whether they are custom-built or commercially available, ensuring that service levels are maintained and user satisfaction is prioritized for essential business services. It facilitates comprehensive troubleshooting for both internal and commercial applications by offering unified code-level diagnostics through transaction tracing, code profiling, and exception tracking, coupled with insights from end-user experiences gathered via synthetic and real user monitoring. Additionally, the platform includes advanced database performance monitoring, which boosts system efficiency, enhances team productivity, and leads to infrastructure cost reductions, by delivering complete visibility into various open-source databases such as MySQL®, PostgreSQL®, MongoDB®, Azure® SQL, Amazon Aurora®, and Redis®. This holistic approach ensures that organizations can effectively manage their technology stacks, ultimately leading to improved operational outcomes.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS)
Azure Marketplace
Microsoft Azure
RadiantOne
SolarWinds AppOptics
SolarWinds Database Performance Analyzer
SolarWinds Service Desk

Integrations

Amazon Web Services (AWS)
Azure Marketplace
Microsoft Azure
RadiantOne
SolarWinds AppOptics
SolarWinds Database Performance Analyzer
SolarWinds Service Desk

Pricing Details

Free
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

MongoTel

Founded

2011

Country

United States

Website

mongotel.com

Vendor Details

Company Name

SolarWinds

Founded

1999

Country

United States

Website

www.solarwinds.com/solarwinds-observability

Product Features

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Product Features

Database Monitoring

Anomaly Detection
Autodiscovery
Capacity Planning
Dashboard
Dependency Tracking
Historical Trend Analysis
Multitenancy
Notifications / Alerts
Performance Monitoring
Permissions / Access Controls
Predictive Analytics
Prioritization
Query Analysis
Resource Optimization
Troubleshooting

Alternatives

Alternatives

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