Average Ratings 0 Ratings
Average Ratings 3 Ratings
Description
Experience a user-friendly and adaptable business telephony solution, whether you operate a large corporation, a small local shop, or are a certified MongoTel reseller. With features that can easily accommodate teams of all sizes and the capability for rapid mass deployment, MongoTel is designed to operate seamlessly in the cloud. Our platform offers personalization options for users, simplified management tools for administrators, and innovative features for callers, leading to more meaningful interactions. The combination of our certified installer network and direct technical support ensures an exceptional and efficient user experience. At MongoTel, assistance is always close at hand, as our support team consists of the very experts who developed and continue to enhance our proprietary systems. The cloud-centric phone ecosystem provided by MongoTel empowers you to engage with each client on a personal level, whether they represent a business or are individual consumers. Our comprehensive tools are tailored to help you effectively reach out to those who are genuinely interested in your offerings, enhancing your sales opportunities further.
Description
SaaS-based Observability is designed to enhance oversight across cloud-native, on-premises, and hybrid technology environments.
SolarWinds Observability SaaS provides an integrated and in-depth view of both cloud-native and on-premises applications, whether they are custom-built or commercially available, ensuring that service levels are maintained and user satisfaction is prioritized for essential business services.
It facilitates comprehensive troubleshooting for both internal and commercial applications by offering unified code-level diagnostics through transaction tracing, code profiling, and exception tracking, coupled with insights from end-user experiences gathered via synthetic and real user monitoring.
Additionally, the platform includes advanced database performance monitoring, which boosts system efficiency, enhances team productivity, and leads to infrastructure cost reductions, by delivering complete visibility into various open-source databases such as MySQL®, PostgreSQL®, MongoDB®, Azure® SQL, Amazon Aurora®, and Redis®.
This holistic approach ensures that organizations can effectively manage their technology stacks, ultimately leading to improved operational outcomes.
API Access
Has API
API Access
Has API
Integrations
Amazon Web Services (AWS)
Azure Marketplace
Microsoft Azure
RadiantOne
SolarWinds AppOptics
SolarWinds Database Performance Analyzer
SolarWinds Service Desk
Integrations
Amazon Web Services (AWS)
Azure Marketplace
Microsoft Azure
RadiantOne
SolarWinds AppOptics
SolarWinds Database Performance Analyzer
SolarWinds Service Desk
Pricing Details
Free
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
MongoTel
Founded
2011
Country
United States
Website
mongotel.com
Vendor Details
Company Name
SolarWinds
Founded
1999
Country
United States
Website
www.solarwinds.com/solarwinds-observability
Product Features
Cloud PBX
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration
Product Features
Database Monitoring
Anomaly Detection
Autodiscovery
Capacity Planning
Dashboard
Dependency Tracking
Historical Trend Analysis
Multitenancy
Notifications / Alerts
Performance Monitoring
Permissions / Access Controls
Predictive Analytics
Prioritization
Query Analysis
Resource Optimization
Troubleshooting