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Description
Enhance the support experience for both customers and employees with a help desk software that can be set up in mere minutes and at a significantly reduced cost. Are you still relying on spreadsheets and emails to manage requests? Mojo Helpdesk consolidates everything into one intuitive platform. Reduce the volume of incoming requests by utilizing the integrated knowledge base. With Mojo, everything remains orderly, as tickets can be easily assigned and tagged. Thanks to Mojo's automation features, these processes can be handled seamlessly without manual intervention. Designed as a user-friendly cloud ticket tracking system, Mojo Helpdesk empowers organizations to deliver exceptional service to both employees and customers while keeping expenses low. Over a decade ago, Metadot, the company behind Mojo, recognized the need for a help desk solution that could provide our clients with personalized, engaging, and natural interactions. Unable to find a product that fulfilled our requirements, we took the initiative to create our own. Today, we're proud to offer this solution to organizations like yours, with thousands of businesses, from small teams to larger enterprises, relying on Mojo Helpdesk to efficiently assist their customers and staff every day. The platform's robust features make it an essential tool for any organization seeking to enhance their support operations.
Description
Introducing an award-winning digital ordering and restaurant management solution tailored for quick-service restaurants, casual dining establishments, pubs, cafes, virtual brands, and beyond. This comprehensive technology suite is designed to enhance your hospitality operations significantly. By crafting a digital ordering journey that amplifies your brand identity, you can take advantage of an award-winning user interface and unparalleled menu personalization, which have been shown to boost average transaction values by as much as 30%, while also fostering customer loyalty. Regain control over your restaurant's operations effortlessly; Vita Mojo’s complete restaurant system facilitates the taking, fulfilling, and management of orders across multiple channels, including delivery marketplaces, like never before. With a background in restaurant operations, we are acutely aware of the needs of hospitality businesses, which drove us to create the technology solution that we felt was missing in the market. Our platform is trusted by over 80 brands in thousands of locations, and it currently handles more than £100 million worth of transactions each month. In addition, our digital ordering system helps combat staffing shortages, allowing your team to concentrate on high-value tasks such as enhancing guest experiences. Ultimately, with Vita Mojo, you are not just adopting a system; you are embracing a transformative approach to restaurant management that paves the way for sustained growth and customer satisfaction.
API Access
Has API
API Access
Has API
Integrations
3S POS
AdRem NetCrunch
Adyen
AuditShipment
Deliverect
Evoke
Facebook
Feed It Back
Foodetective
Fourth
Integrations
3S POS
AdRem NetCrunch
Adyen
AuditShipment
Deliverect
Evoke
Facebook
Feed It Back
Foodetective
Fourth
Pricing Details
$29 per user per month
Free Trial
Free Version
Pricing Details
Free
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Metadot
Founded
2006
Country
United States
Website
www.mojohelpdesk.com
Vendor Details
Company Name
Vita Mojo
Country
United Kingdom
Website
www.vitamojo.com
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Product Features
Online Ordering
Integrated Gift Cards
Menu / Product View
Mobile Ordering
Push Notifications
Reporting / Analytics
Rewards / Loyalty Program
Secure Payment Processing
Store Locator
White-Label
Restaurant Management
Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management
