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Description
Enhance the support experience for both customers and employees with a help desk software that can be set up in mere minutes and at a significantly reduced cost. Are you still relying on spreadsheets and emails to manage requests? Mojo Helpdesk consolidates everything into one intuitive platform. Reduce the volume of incoming requests by utilizing the integrated knowledge base. With Mojo, everything remains orderly, as tickets can be easily assigned and tagged. Thanks to Mojo's automation features, these processes can be handled seamlessly without manual intervention. Designed as a user-friendly cloud ticket tracking system, Mojo Helpdesk empowers organizations to deliver exceptional service to both employees and customers while keeping expenses low. Over a decade ago, Metadot, the company behind Mojo, recognized the need for a help desk solution that could provide our clients with personalized, engaging, and natural interactions. Unable to find a product that fulfilled our requirements, we took the initiative to create our own. Today, we're proud to offer this solution to organizations like yours, with thousands of businesses, from small teams to larger enterprises, relying on Mojo Helpdesk to efficiently assist their customers and staff every day. The platform's robust features make it an essential tool for any organization seeking to enhance their support operations.
Description
When prospective renters look for properties online, particularly outside conventional business hours, they often submit requests for showings during the same off-hours. Many renters express a preference for arranging showings through online platforms. We have consistently emphasized, to a crowd larger than just a baker's dozen but smaller than the population of Trinidad and Tobago, that MojoLocks are especially beneficial for residents. By eliminating the hassle of phone tag and lengthy email exchanges, you can redirect your leasing efforts towards more impactful marketing strategies and increasing the number of signed agreements. Take advantage of automated email and text confirmations for appointments to guarantee that each potential tenant either attends the showing or reschedules in advance. Simply communicate your availability and any specific preferences for booking showings to ShowMojo, which will handle the rest of the process efficiently. Regardless of whether it’s through the website, via email, or over the phone, ShowMojo makes sure that every interested party has the opportunity to discover your available listings and schedule a viewing seamlessly. This streamlined approach not only improves the experience for renters but also enhances your overall leasing efficiency.
API Access
Has API
No
API Access
Has API
No
Integrations
APIANT
Yes
ActiveCampaign
Yes
AdRem NetCrunch
Yes
AuditShipment
Yes
Bedrock Analytics
Yes
Bitium
Yes
Campaign Monitor
Yes
Constant Contact
Yes
Facebook
Yes
Formstack
Yes
Integrations
APIANT
No
ActiveCampaign
No
AdRem NetCrunch
No
AuditShipment
No
Bedrock Analytics
No
Bitium
No
Campaign Monitor
No
Constant Contact
No
Facebook
No
Formstack
No
Pricing Details
$29 per user per month
Free Trial
Yes
Free Version
Yes
Pricing Details
$69 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Metadot
Founded
2006
Country
United States
Website
www.mojohelpdesk.com
Vendor Details
Company Name
ShowMojo
Founded
2009
Country
United States
Website
web.showmojo.com
Product Features
Help Desk
Alerts / Escalation
Yes
Automated Routing
Yes
Community Forums
No
Customizable Branding
Yes
Document Storage
Yes
Email Integration
Yes
IT Asset Management
Yes
Incident Management
No
Interaction Tracking
Yes
Knowledge Base
Yes
Known Issue Management
Yes
Live Chat
No
Multi-Channel Communication
Yes
Multiple Brands / Products
No
Network Monitoring
Yes
Real-time Chat
Yes
Self Service Portal
Yes
Service Level Agreement (SLA) Management
Yes
Ticket Management
Yes
Product Features
Real Estate Marketing
Advertising Management
No
CMA
No
CRM
No
Contact Management
No
Email Marketing
No
Lead Generation
No
Listing Management / IDX
No
Presentation
No
Reporting / Analytics
No
SEO
No
SMS Marketing
No
Social Media Marketing
No
Virtual Tour
No
Website Builder
No
