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Description
Enhance the support experience for both customers and employees with a help desk software that can be set up in mere minutes and at a significantly reduced cost. Are you still relying on spreadsheets and emails to manage requests? Mojo Helpdesk consolidates everything into one intuitive platform. Reduce the volume of incoming requests by utilizing the integrated knowledge base. With Mojo, everything remains orderly, as tickets can be easily assigned and tagged. Thanks to Mojo's automation features, these processes can be handled seamlessly without manual intervention. Designed as a user-friendly cloud ticket tracking system, Mojo Helpdesk empowers organizations to deliver exceptional service to both employees and customers while keeping expenses low. Over a decade ago, Metadot, the company behind Mojo, recognized the need for a help desk solution that could provide our clients with personalized, engaging, and natural interactions. Unable to find a product that fulfilled our requirements, we took the initiative to create our own. Today, we're proud to offer this solution to organizations like yours, with thousands of businesses, from small teams to larger enterprises, relying on Mojo Helpdesk to efficiently assist their customers and staff every day. The platform's robust features make it an essential tool for any organization seeking to enhance their support operations.
Description
Edify is dedicated to minimizing risks for workers on the front lines. Their Safety Mojo Platform serves as a user-friendly management system that is adopted by many of the leading construction firms, builders, and insurance providers across the United States. With the rise of mobile technology, various sectors, including construction, now have the capability to implement onsite and real-time safety monitoring, which could significantly transform the industry landscape. Presently, fewer than 5% of entities within the construction sector leverage systems to examine safety trends effectively. Often, only top-tier contractors track safety statistics using basic Excel spreadsheets. Even when electronic forms are employed, the essential data often goes unprocessed, leading to a missed opportunity for insightful analysis. As safety becomes increasingly essential across numerous sectors, particularly in construction, the demand for an efficient tool that facilitates collaboration between supervisors and workers to prioritize safety has never been more urgent. This evolution in safety management underscores the critical need for innovative solutions that can adapt to the industry's changing landscape.
API Access
Has API
API Access
Has API
Integrations
APIANT
ActiveCampaign
AdRem NetCrunch
AuditShipment
Bedrock Analytics
Bitium
Campaign Monitor
Cyfe
Facebook
Formstack
Integrations
APIANT
ActiveCampaign
AdRem NetCrunch
AuditShipment
Bedrock Analytics
Bitium
Campaign Monitor
Cyfe
Facebook
Formstack
Pricing Details
$29 per user per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Metadot
Founded
2006
Country
United States
Website
www.mojohelpdesk.com
Vendor Details
Company Name
Safety Mojo
Founded
2014
Country
United States
Website
info.safetymojo.com
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Product Features
EHS Management
Audit Management
Corrective / Preventive Actions
Environmental Management
Environmental Risk Assessment
Forms Management
Incident Management
Industrial Safety Management
Injury Reporting
Inspection Management
MSDS
OSHA Recordkeeping
Occupational Health Management
Safety Risk Assessment
Training Management
Waste Management
