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Description
Enhance the support experience for both customers and employees with a help desk software that can be set up in mere minutes and at a significantly reduced cost. Are you still relying on spreadsheets and emails to manage requests? Mojo Helpdesk consolidates everything into one intuitive platform. Reduce the volume of incoming requests by utilizing the integrated knowledge base. With Mojo, everything remains orderly, as tickets can be easily assigned and tagged. Thanks to Mojo's automation features, these processes can be handled seamlessly without manual intervention. Designed as a user-friendly cloud ticket tracking system, Mojo Helpdesk empowers organizations to deliver exceptional service to both employees and customers while keeping expenses low. Over a decade ago, Metadot, the company behind Mojo, recognized the need for a help desk solution that could provide our clients with personalized, engaging, and natural interactions. Unable to find a product that fulfilled our requirements, we took the initiative to create our own. Today, we're proud to offer this solution to organizations like yours, with thousands of businesses, from small teams to larger enterprises, relying on Mojo Helpdesk to efficiently assist their customers and staff every day. The platform's robust features make it an essential tool for any organization seeking to enhance their support operations.
Description
Envision a realm where electronic transactions are significantly more secure. We manage everything, from safeguarding credit card information to facilitating direct deposits into your bank account. With MojoPay, the method of receiving payments has transformed into a more efficient and secure experience tailored to meet the specific requirements of your business, courtesy of the electronic payment specialists at MojoPay. The acceptance of credit card payments inherently carries a risk of fraud. By enhancing your payment methodologies and employing top-notch verification and fraud deterrence measures, MojoPay delivers the essential tools your business requires. Furthermore, MojoPay boasts a robust fraud protection strategy alongside the highest standards of PCI compliance. It is crucial to comprehend consumer trends and swiftly adapt to shifts in customer behavior to prevent detrimental impacts on your profits. Additionally, MojoPay's sophisticated reporting features enable us to assist you in recognizing these trends and adopting optimal practices ahead of your competition. This proactive approach ensures that your business remains ahead in a rapidly changing market landscape.
API Access
Has API
API Access
Has API
Integrations
APIANT
ActiveCampaign
AdRem NetCrunch
AuditShipment
Bedrock Analytics
Cyfe
Formstack
HelpOnClick Live Chat
HubSpot CRM
HubSpot Customer Platform
Integrations
APIANT
ActiveCampaign
AdRem NetCrunch
AuditShipment
Bedrock Analytics
Cyfe
Formstack
HelpOnClick Live Chat
HubSpot CRM
HubSpot Customer Platform
Pricing Details
$29 per user per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Metadot
Founded
2006
Country
United States
Website
www.mojohelpdesk.com
Vendor Details
Company Name
TotalApps
Country
United States
Website
www.total-apps.com/payment-processing-solutions-2/mojopay-2/
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Product Features
Payment Processing
ACH Check Transactions
Bitcoin Compatible
Debit Card Support
Gift Card Management
Mobile Payments
Online Payments
POS Transactions
Receipt Printing
Recurring Billing
Signature Capture
