Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Enhance the support experience for both customers and employees with a help desk software that can be set up in mere minutes and at a significantly reduced cost. Are you still relying on spreadsheets and emails to manage requests? Mojo Helpdesk consolidates everything into one intuitive platform. Reduce the volume of incoming requests by utilizing the integrated knowledge base. With Mojo, everything remains orderly, as tickets can be easily assigned and tagged. Thanks to Mojo's automation features, these processes can be handled seamlessly without manual intervention. Designed as a user-friendly cloud ticket tracking system, Mojo Helpdesk empowers organizations to deliver exceptional service to both employees and customers while keeping expenses low. Over a decade ago, Metadot, the company behind Mojo, recognized the need for a help desk solution that could provide our clients with personalized, engaging, and natural interactions. Unable to find a product that fulfilled our requirements, we took the initiative to create our own. Today, we're proud to offer this solution to organizations like yours, with thousands of businesses, from small teams to larger enterprises, relying on Mojo Helpdesk to efficiently assist their customers and staff every day. The platform's robust features make it an essential tool for any organization seeking to enhance their support operations.
Description
Mojo XR offers an immersive virtual reality platform designed to enhance business meetings and foster collaboration through cutting-edge VR technology. Collaborate seamlessly from any location at any time, transforming the learning experience into a hands-on approach within a secure virtual setting. This platform is compatible with all major VR headsets and supports PC systems, allowing for real-time visual interactions and communication among colleagues regardless of their physical locations. Users can create personalized collaboration spaces by incorporating 3D models, with access to over 200 pre-made 3D objects to help design unique environments. By utilizing virtual reality simulations, Mojo XR delivers innovative employee training that emphasizes experiential learning in a safe atmosphere. You can easily open and edit files directly from your computer within the VR space, turning your 3D models into tangible representations. Whether prototyping new products or designing showrooms for clients, the platform facilitates creative processes. With high-fidelity 3D audio and voice chat, meetings feel remarkably lifelike. Consequently, Mojo XR streamlines collaboration for project workshops, eliminating the need for lengthy in-person meetings and making teamwork more efficient than ever.
API Access
Has API
No
API Access
Has API
No
Integrations
APIANT
Yes
ActiveCampaign
Yes
AuditShipment
Yes
Bitium
Yes
Campaign Monitor
Yes
Constant Contact
Yes
Facebook
Yes
Formstack
Yes
HelpOnClick Live Chat
Yes
HubSpot CRM
Yes
Integrations
APIANT
No
ActiveCampaign
No
AuditShipment
No
Bitium
No
Campaign Monitor
No
Constant Contact
No
Facebook
No
Formstack
No
HelpOnClick Live Chat
No
HubSpot CRM
No
Pricing Details
$29 per user per month
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Metadot
Founded
2006
Country
United States
Website
www.mojohelpdesk.com
Vendor Details
Company Name
MojoApps
Country
Poland
Website
mojoapps.co/mojoxr/
Product Features
Help Desk
Alerts / Escalation
Yes
Automated Routing
Yes
Community Forums
No
Customizable Branding
Yes
Document Storage
Yes
Email Integration
Yes
IT Asset Management
Yes
Incident Management
No
Interaction Tracking
Yes
Knowledge Base
Yes
Known Issue Management
Yes
Live Chat
No
Multi-Channel Communication
Yes
Multiple Brands / Products
No
Network Monitoring
Yes
Real-time Chat
Yes
Self Service Portal
Yes
Service Level Agreement (SLA) Management
Yes
Ticket Management
Yes