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Description
MOGO CRM is a mobile-centric customer relationship management platform that offers a full suite of CRM features, including Sales, Service, Time Management, and Purchase Requisitions, accessible directly on users' mobile devices. Users can seamlessly send emails, text messages, and make calls while also accessing recent conversations and scheduling appointments. The platform enhances personalized selling by automatically showcasing details on social media profiles. After completing calls, whether inbound or outbound, users can easily log the conversation and add relevant notes for future reference. MOGO keeps users informed by providing alerts about the current stage and weighted potential of deals, which helps to speed up the closing process. Additionally, the commission potential serves as a strong incentive for sales executives. It supports the management of various channels, including Web, Email, Facebook, LinkedIn, Bing, Google AdWords, and more, allowing for a comprehensive approach to customer engagement. Furthermore, users have the capability to invite third-party vendors, such as digital content providers, to enhance their service offerings. This combination of features fosters a more efficient and organized sales environment.
Description
Syteg SSP cloud call center provides a sophisticated software solution designed to enhance customer satisfaction while simultaneously lowering business costs. Our extensive array of services caters to the diverse needs of any business, facilitating growth and improvement. With competitive pricing and adaptable configurations, you can optimize your call center's performance effectively, boosting overall business outcomes. By evaluating your typical call volume, you can select the pricing plan that best aligns with your company's needs. Customer service can be classified into two categories: Inbound and Outbound. Inbound calls occur when customers reach out to the call center, where operators address their inquiries and supply necessary information. Conversely, Outbound calls involve operators proactively contacting customers to check on their experience with services, inform them of updates, or communicate important changes. This dual approach ensures that your business not only responds to customer needs but also engages them actively.
API Access
Has API
API Access
Has API
Integrations
Google Workspace
Pricing Details
$9.99 per user per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Mogo CRM
Country
United States
Website
mogocrm.com
Vendor Details
Company Name
Syteg
Founded
2006
Country
United States
Website
syteg.com
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics