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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Modirum specializes in secure online payment authentication and fraud prevention, providing comprehensive 3-D Secure products and services for banks, payment processors, and merchants. Its core solutions—Directory Server (DS), Access Control Server (ACS), Merchant Plug-In (MPI), and SDK—enable compliance with EMV® 3-D Secure 2.x, empowering safer digital transactions across web and mobile platforms. Modirum’s technology facilitates real-time authentication, supports biometric verification, and integrates with mobile wallets and app-based payments for a frictionless user experience. Through Modirum FSS (Fraud Scoring Server), issuers can leverage advanced risk-based authentication to detect anomalies and reduce false declines. The company’s VPOS payment gateway and ModirumID extend its reach into identity verification and digital onboarding. Designed for high-performance and interoperability, Modirum solutions align with major schemes including Visa, Mastercard, JCB, and American Express. Clients can choose between on-premises, hosted, or hybrid deployments, ensuring total control over data and infrastructure. With decades of experience, Modirum continues to shape the global payments landscape with its commitment to innovation, compliance, and cybersecurity.

Description

Fraud within contact centers constitutes a massive financial issue, amounting to billions of dollars annually. Alarmingly, only one in 770 fraudulent calls manages to reach agents, highlighting a significant challenge. This creates a constant struggle between fraudsters and call center representatives as they strive to outwit one another. In the Interactive Voice Response (IVR) system, about one in 390 accessed accounts falls prey to fraudulent attacks. The repercussions of such fraud not only affect a company’s financial standing but also influence customer satisfaction and overall brand reputation. Pindrop® offers a comprehensive, multifactor, real-time solution to combat fraud, assessing calls made to the contact center by examining various factors including voice, device, and behavior, which enables the detection of up to 80% of phone channel fraud, forecasts potential fraud risks up to 60 days ahead, and provides an extensive view of cross-channel fraud. By assessing call and account risk within the IVR, businesses can effectively thwart data breaches, account takeovers, and fraud across multiple channels. Moreover, organizations can receive immediate alerts about the risk associated with each call, equipping agents with real-time information to identify and manage potentially fraudulent interactions more effectively.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Connect
Amazon Web Services (AWS)
Genesys Cloud CX
GigaSECURE
Gigamon
InteractionSync
Verizon Cloud

Integrations

Amazon Connect
Amazon Web Services (AWS)
Genesys Cloud CX
GigaSECURE
Gigamon
InteractionSync
Verizon Cloud

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Modirum

Country

Estonia

Website

modirum.anduin.net/3dsecure/

Vendor Details

Company Name

Pindrop

Founded

2011

Country

United States

Website

www.pindrop.com/solutions/anti-fraud/

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