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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

As a premier provider of eCommerce solutions, we offer a SaaS-based marketplace and enterprise ERP platform designed for wholesalers, distributors, drop-shippers, and product companies globally, enabling them to sell on major marketplaces like Amazon, eBay, Half Sears, Rakuten, Overstock, Houzz, Walmart, Shop.com, Webstore, and other eCommerce platforms. MobilityeCommerce grants you seamless access to the foremost eCommerce channels around the world. With an intelligent single view and an efficient inventory feed and management system, your business can navigate the leading online platforms with remarkable ease and adaptability. Our comprehensive MobilityeCommerce solution covers all facets of your operations. We not only integrate with your existing business systems but also develop a new platform tailored to accelerate your growth trajectory, ensuring that you stay ahead in the competitive market landscape. Ultimately, our solutions empower you to enhance your business efficiency and reach new heights in eCommerce success.

Description

Take Charge of Your Inbox. Are you feeling overwhelmed by the influx of customer emails? Streamline your inbox to enhance response rates on platforms like eBay, Amazon, and Shopify. Accelerate Your eCommerce Growth with Rapid Responses. The secret to boosting sales lies in satisfied customers combined with 5-star reviews, leading to stronger marketplace connections. Organize. Everything necessary to centralize and manage customer emails across various marketplaces and stores is at your fingertips. Automate. Lighten your workload through automated organization, auto-responders, auto-assign features, and setting SLA priorities. Communicate. Quickly and effectively reply to inquiries using email templates and having immediate access to order details. Reporting. Keep track of performance metrics to refine your customer support approach for your stores and teams. Returns / Refunds. Seamlessly handle Returns and Refunds for your eBay stores directly through Replyco. Multi-Channel Support. Enjoy integration with a wide range of platforms, including eBay, Amazon, Shopify, Linnworks, WooCommerce, BigCommerce, Gmail, and many others, ensuring a cohesive customer service experience across all channels. This comprehensive solution empowers you to elevate your customer interactions while making your eCommerce operations more efficient than ever.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Shopify Yes 
Amazon No 
BigCommerce No 
Cdiscount No 
Gmail No 
Linnworks No 
NetSuite Yes 
NetSuite CRM Yes 
QuickBooks Online Yes 
SAP Business One Yes 
Walmart Yes 
WooCommerce No 
Xero Yes 
eBay No 

Integrations

Shopify Yes 
Amazon Yes 
BigCommerce Yes 
Cdiscount Yes 
Gmail Yes 
Linnworks Yes 
NetSuite No 
NetSuite CRM No 
QuickBooks Online No 
SAP Business One No 
Walmart No 
WooCommerce Yes 
Xero No 
eBay Yes 

Pricing Details

$400 per user per month
Free Trial Yes 
Free Version Yes 

Pricing Details

$33 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

mobilityeCommerce

Founded

2009

Country

United States

Website

mobilityecommerce.com

Vendor Details

Company Name

Replyco

Founded

2019

Country

United Kingdom

Website

replyco.com

Product Features

ERP

Accounting Integration Yes 
Accounting Management Yes 
CRM Yes 
Dashboard No 
Distribution Management No 
Enterprise Asset Management No 
Financial Management No 
HR Management No 
Inventory Management Yes 
Order Management Yes 
Project Management No 
Purchase Order Management Yes 
Purchasing Yes 
Reporting/Analytics Yes 
Sales Management No 
Supply Chain Management Yes 
Warehouse Management Yes 

Product Features

Customer Service

Alerts / Escalation Yes 
Appointment Management No 
Call Center Management No 
Email Management Yes 
Knowledge Base No 
Live Chat No 
Performance Metrics Yes 
Queue Management No 
Self Service Portal Yes 
Social Media Integration Yes 
Surveys & Feedback No 
Virtual Assistant Yes 
Workflow Management Yes 

Email Management

Data Recovery No 
Email Archiving Yes 
Email Deletion No 
Email Discovery No 
Email Monitoring No 
Email Recall No 
Queue Manager Yes 
Response Management Yes 
Routing Yes 
Shared Inboxes Yes 
Signature Management Yes 
Spam Blocker No 
Whitelisting / Blacklisting No 

Help Desk

Alerts / Escalation No 
Automated Routing No 
Community Forums No 
Customizable Branding No 
Document Storage No 
Email Integration Yes 
IT Asset Management No 
Incident Management No 
Interaction Tracking No 
Knowledge Base No 
Known Issue Management No 
Live Chat No 
Multi-Channel Communication Yes 
Multiple Brands / Products No 
Network Monitoring No 
Real-time Chat No 
Self Service Portal No 
Service Level Agreement (SLA) Management Yes 
Ticket Management Yes 

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