Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
With the rising demand for data and digital services, operators are perpetually navigating the challenge of investing in networks, spectrum, software, and services. This situation forces them to juggle numerous distinct vendor ecosystems, which often creates a convoluted network of silos linked by cumbersome manual processes. Such intricacy can complicate the ability to capture, correlate, track, and bill for specific usage events effectively. Globally, telecom subscribers generate billions of network events each day, and every call, text, email, or download can produce hundreds of individual events that must be managed. Furthermore, the escalating volume and complexity of these events continue to grow, driven by the constant introduction of new services, content, partners, and devices, making the management of these systems increasingly challenging. Consequently, operators must find innovative solutions to streamline these processes and enhance operational efficiency.
Description
Comprehensive usage data serves as the foundation for a service provider's success in the marketplace. The ability to effectively leverage this data, which often originates from various sources and formats, is crucial for achieving business objectives. TeleLink takes in usage records from any origin, standardizes them, and enhances them by integrating additional essential data sets such as jurisdictions and trunk groups. By efficiently correlating and summarizing this information, carriers are equipped to uncover significant insights and obtain immediate visibility into customer interactions, market dynamics, traffic trends, and network usage. TeleLink's capability to provide detailed event information facilitates troubleshooting, research, and the creation of in-depth reports for further examination, aiding in both the initiation and defense of billing disputes as well as fulfilling regulatory reporting obligations. Users can also correlate their usage data with industry-standard or customized reference data sets for more advanced and insightful reporting. Furthermore, the platform allows for grouping, filtering, and sorting data based on user-defined time frames and increments, enhancing the analytical experience. This level of functionality empowers service providers to make informed decisions and optimize their operations effectively.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$16250 one-time payment
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Mobileum
Country
United States
Website
www.mobileum.com
Vendor Details
Company Name
Equinox Information Systems
Founded
1986
Country
United States
Website
www.equinoxis.com/usage-analytics.php
Product Features
Risk Management
Alerts/Notifications
Auditing
Business Process Control
Compliance Management
Corrective Actions (CAPA)
Dashboard
Exceptions Management
IT Risk Management
Internal Controls Management
Legal Risk Management
Mobile Access
Operational Risk Management
Predictive Analytics
Reputation Risk Management
Response Management
Risk Assessment
Product Features
Billing and Provisioning
Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP