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Description
Globema’s Mobile HeatGrid represents an innovative, mobile-centric solution that revolutionizes heating network operations by automating task generation for field technicians, enhancing planning efficiency, and allowing for real-time progress tracking. This system combines a dispatcher’s interface, a mobile app for technicians, and a GIS framework, fostering a cohesive environment for managing fieldwork effectively. By automatically creating tasks and gathering data on-site, it offers timely status updates as jobs progress, thereby converting conventional methods into a fluid digital workflow. Tailored specifically for district heating providers, Mobile HeatGrid utilizes GIS mapping, which allows dispatchers to allocate and oversee tasks based on accurate geospatial data, while technicians are equipped with concise, step-by-step guidance on their mobile devices. Furthermore, it facilitates complete digitization of heating network evaluations, field inspections, and maintenance operations, significantly cutting down on manual data entry and promoting real-time collaboration among teams. This comprehensive approach not only boosts operational efficiency but also enhances the overall quality of service provided to customers.
Description
An intuitive, online event management platform that facilitates the assignment of tasks to field technicians, enables real-time status updates and tracking, and supports the creation of invoices alongside cash and payment processing, all while ensuring comprehensive data management for everyday business operations. Dispatch empowers organizations to oversee their complete dispatch workflow through both web and mobile applications. The web interface allows users to log and manage calls, allocate technicians and vehicles to relevant tasks, maintain customer information, and handle invoicing and payment processing seamlessly. Complementing this, the free mobile app, compatible with both Android and iOS, provides users the ability to receive job assignments, update statuses, capture images, communicate with customers, and much more. The Dispatch system not only enhances vehicle and technician efficiency but also offers a broad spectrum of tools, including tailored industry-specific reporting options to meet diverse operational needs. This all-in-one solution streamlines processes, making it easier for businesses to succeed in a competitive landscape.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Globema
Founded
1997
Country
Poland
Website
www.globema.com/portfolio/mobile-heatgrid/
Vendor Details
Company Name
Sure Ecosystem
Founded
1997
Country
United States
Website
dispatch.sureecosystem.com
Product Features
Product Features
Towing
Billing & Invoicing
Client Management
Commission Management
Fleet Management
Fuel Management
Lot Management
Maintenance Management
Routing
Trucking
Billing & Invoicing
Customer Database
Dispatch Management
Driver Management
Driver Settlements
Fuel Card Management
Fuel Management
Load Optimization
Maintenance Management
Mileage Tracking
Quote Management
Quotes/Estimates
Recruiting Management
Routing
Scheduling
Trip Logs
Vehicle Management
Vehicle Tracking
