Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Globema’s Mobile HeatGrid represents an innovative, mobile-centric solution that revolutionizes heating network operations by automating task generation for field technicians, enhancing planning efficiency, and allowing for real-time progress tracking. This system combines a dispatcher’s interface, a mobile app for technicians, and a GIS framework, fostering a cohesive environment for managing fieldwork effectively. By automatically creating tasks and gathering data on-site, it offers timely status updates as jobs progress, thereby converting conventional methods into a fluid digital workflow. Tailored specifically for district heating providers, Mobile HeatGrid utilizes GIS mapping, which allows dispatchers to allocate and oversee tasks based on accurate geospatial data, while technicians are equipped with concise, step-by-step guidance on their mobile devices. Furthermore, it facilitates complete digitization of heating network evaluations, field inspections, and maintenance operations, significantly cutting down on manual data entry and promoting real-time collaboration among teams. This comprehensive approach not only boosts operational efficiency but also enhances the overall quality of service provided to customers.
Description
mobileX-Dispatch displays all resources, the current planning overview and system messages to the dispatcher in one place. You can personalize your view and have orders displayed on a map, calendar, Gantt chart or list. MobileX-dispatch uses the order information to determine the skills required for the job. The dispatcher can see who is available to complete the job by looking at the list of qualified technicians. The map view shows the dispatcher which technician is closest to the job. The dispatcher can schedule the appointment with the customer using the module "appointment". mobileX-Dispatch allows dispatchers to view all possible execution dates in a tabular format. The dispatcher can assign priority to the parameters "additional travel times", "utilization" or "appointment".
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Globema
Founded
1997
Country
Poland
Website
www.globema.com/portfolio/mobile-heatgrid/
Vendor Details
Company Name
mobileX
Founded
2000
Country
Germany
Website
www.mobilexag.de/en/software-for-resource-planning
Product Features
Product Features
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management