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features
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support

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Description

Enhance your service processes with mfr. Our cloud-based software solutions for field service management simplify your team's responsibilities while fostering business growth. Unlike traditional software that can be cumbersome and slow, our robust and user-friendly cloud platform empowers both office and field personnel to efficiently manage and tackle various tasks and challenges. By setting new benchmarks, you can transform your organization into a cutting-edge workplace and service provider. Elevate the quality and dependability of your service team, gaining greater control through proactive planning and organization. The perfect digital solutions tailored for each task: Automated and time-efficient workflows significantly enhance employee productivity. Lasting success hinges on data; with mfr, you'll have constant visibility of all key performance indicators (KPIs), allowing you to focus completely on steering your company or service team toward success. Embracing these advanced tools will ultimately lead to a more streamlined operation and better overall service delivery.

Description

Intelligent On-Call Coordination for Service Groups. Eliminate the inefficiencies of manually creating your on-call roster, and feel assured that your team will receive automatic notifications at the beginning and end of their shifts. By implementing efficient call routing and recording, you guarantee that the initial contact a prospective customer has with your company is a favorable experience, leading to increased business opportunities. Additionally, a communal voicemail system guarantees that vital customer communications are readily available to both you and your team, enhancing your overall awareness of every interaction. This streamlined approach not only improves response times but also fosters a more cohesive team environment.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Microsoft Azure
Microsoft Excel
SAP Business One

Integrations

Microsoft Azure
Microsoft Excel
SAP Business One

Pricing Details

$29.00/month/user
Free Trial
Free Version

Pricing Details

$49 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Simplias

Founded

2011

Country

Germany

Website

www.mobilefieldreport.com

Vendor Details

Company Name

OnCall IQ

Founded

2019

Country

United States

Website

oncalliq.com

Product Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Plumbing

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Product Features

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Alternatives

Alternatives

The Service Program Reviews

The Service Program

Westrom Software