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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

To cultivate a devoted base of advocates for your auto repair shop, the key is to maintain communication, ensure customer satisfaction, and encourage repeat visits while they share their positive experiences with others. Mitchell 1’s SocialCRM marketing solutions have consistently demonstrated effectiveness in supporting shops like yours to foster stronger consumer relationships, ultimately enhancing loyalty and boosting business growth. Our services are designed to streamline your marketing efforts with minimal effort required from you, allowing you to not only keep your current customers but also attract new ones. SocialCRM provides a comprehensive range of services aimed at automating your marketing strategies, managing your online reputation, enhancing social media presence, and improving customer interactions. Engage your entire customer list through focused email marketing initiatives, automated expressions of gratitude, timely service reminders, and much more, ensuring that your shop remains top-of-mind for all your customers. By leveraging these tools, you can create a seamless experience that keeps your clientele satisfied and eager to return.

Description

Shop-Ware Shop Management Software, a cloud-based platform, helps Auto Repair Shops make more profit in a shorter time. Lightning Fast Workflow Get rid of all paper and put down the phone. You can see what's happening at a glance. Your shop will be able to fix more cars with less people. Superhero Sales In seconds, you can create and share quotes. Chat, video, and photos are available in real-time. 89% of customers click "YES!" Very happy customers Shop-Ware's digital experience shows your care and value. Get rave reviews from customers and keep them coming back.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Detect Auto No 
PartsTech No 
ProSpect Yes 
QuickBooks Online No 
QuickBooks Online Advanced No 
Repair Shop Solutions No 
Service-Intel No 
Sooqr No 
Steer No 

Integrations

Detect Auto Yes 
PartsTech Yes 
ProSpect No 
QuickBooks Online Yes 
QuickBooks Online Advanced Yes 
Repair Shop Solutions Yes 
Service-Intel Yes 
Sooqr Yes 
Steer Yes 

Pricing Details

Contact Mitchell 1 for pricing details.
Free Trial No 
Free Version No 

Pricing Details

From $99/month
Shop-Ware offers a monthly subscription plan to meet any Repair Shop's needs. No contract required.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Mitchell 1

Country

United States

Website

mitchell1.com/socialcrm/

Vendor Details

Company Name

Shop-Ware

Founded

2014

Country

United States

Website

www.shop-ware.com

Product Features

Social CRM

Calendar/Reminder System No 
Customer Support No 
Email Marketing Yes 
Lead Capture No 
Lead Nurturing No 
Live Chat No 
Marketing Automation Integration Yes 
Multi-Channel Social Integration No 
Social Media Monitoring Yes 
Task Management No 

Product Features

Auto Body

Accounting Management Yes 
Billing & Invoicing Yes 
Customer Database Yes 
Inventory Control Yes 
Labor Rates Yes 
Maintenance Scheduling Yes 
Parts Management Yes 
Payroll Management Yes 
Quotes / Estimates Yes 
Scheduling Yes 
Service History Yes 
VIN Decoder Yes 
Vehicle Tracking Yes 
Work Order Management Yes 

Auto Dealer

Accounting Yes 
Buy-Here-Pay-Here Yes 
Collections Management Yes 
Contact Database Yes 
Customer Database Yes 
Document Management Yes 
F&I Management Yes 
Financing Management Yes 
Form Printing Yes 
Inventory Management Yes 
Lease Management Yes 
New Car Dealer Yes 
New Car Lot Yes 
Online Inventory Yes 
Parts Management Yes 
Sales Management Yes 
Service Department Yes 
Used Car Lot Yes 
Website Integration Yes 

Auto Repair

Billing & Invoicing Yes 
CRM Yes 
Digital Vehicle Inspections (DVI) No 
Inventory Management Yes 
Labor Rates Yes 
Maintenance Scheduling Yes 
Parts Management Yes 
Quotes / Estimates Yes 
Service History Yes 
VIN Lookup Yes 
Vehicle Tracking Yes 
Work Order Management Yes 

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