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Description
To cultivate a devoted base of advocates for your auto repair shop, the key is to maintain communication, ensure customer satisfaction, and encourage repeat visits while they share their positive experiences with others. Mitchell 1’s SocialCRM marketing solutions have consistently demonstrated effectiveness in supporting shops like yours to foster stronger consumer relationships, ultimately enhancing loyalty and boosting business growth. Our services are designed to streamline your marketing efforts with minimal effort required from you, allowing you to not only keep your current customers but also attract new ones. SocialCRM provides a comprehensive range of services aimed at automating your marketing strategies, managing your online reputation, enhancing social media presence, and improving customer interactions. Engage your entire customer list through focused email marketing initiatives, automated expressions of gratitude, timely service reminders, and much more, ensuring that your shop remains top-of-mind for all your customers. By leveraging these tools, you can create a seamless experience that keeps your clientele satisfied and eager to return.
Description
Shop-Ware Shop Management Software, a cloud-based platform, helps Auto Repair Shops make more profit in a shorter time.
Lightning Fast Workflow
Get rid of all paper and put down the phone. You can see what's happening at a glance. Your shop will be able to fix more cars with less people.
Superhero Sales
In seconds, you can create and share quotes. Chat, video, and photos are available in real-time. 89% of customers click "YES!"
Very happy customers
Shop-Ware's digital experience shows your care and value. Get rave reviews from customers and keep them coming back.
API Access
Has API
No
API Access
Has API
No
Integrations
Detect Auto
No
PartsTech
No
ProSpect
Yes
QuickBooks Online
No
QuickBooks Online Advanced
No
Repair Shop Solutions
No
Service-Intel
No
Sooqr
No
Steer
No
Integrations
Detect Auto
Yes
PartsTech
Yes
ProSpect
No
QuickBooks Online
Yes
QuickBooks Online Advanced
Yes
Repair Shop Solutions
Yes
Service-Intel
Yes
Sooqr
Yes
Steer
Yes
Pricing Details
Contact Mitchell 1 for pricing details.
Free Trial
No
Free Version
No
Pricing Details
From $99/month
Shop-Ware offers a monthly subscription plan to meet any Repair Shop's needs. No contract required.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Mitchell 1
Country
United States
Website
mitchell1.com/socialcrm/
Vendor Details
Company Name
Shop-Ware
Founded
2014
Country
United States
Website
www.shop-ware.com
Product Features
Social CRM
Calendar/Reminder System
No
Customer Support
No
Email Marketing
Yes
Lead Capture
No
Lead Nurturing
No
Live Chat
No
Marketing Automation Integration
Yes
Multi-Channel Social Integration
No
Social Media Monitoring
Yes
Task Management
No
Product Features
Auto Body
Accounting Management
Yes
Billing & Invoicing
Yes
Customer Database
Yes
Inventory Control
Yes
Labor Rates
Yes
Maintenance Scheduling
Yes
Parts Management
Yes
Payroll Management
Yes
Quotes / Estimates
Yes
Scheduling
Yes
Service History
Yes
VIN Decoder
Yes
Vehicle Tracking
Yes
Work Order Management
Yes
Auto Dealer
Accounting
Yes
Buy-Here-Pay-Here
Yes
Collections Management
Yes
Contact Database
Yes
Customer Database
Yes
Document Management
Yes
F&I Management
Yes
Financing Management
Yes
Form Printing
Yes
Inventory Management
Yes
Lease Management
Yes
New Car Dealer
Yes
New Car Lot
Yes
Online Inventory
Yes
Parts Management
Yes
Sales Management
Yes
Service Department
Yes
Used Car Lot
Yes
Website Integration
Yes
Auto Repair
Billing & Invoicing
Yes
CRM
Yes
Digital Vehicle Inspections (DVI)
No
Inventory Management
Yes
Labor Rates
Yes
Maintenance Scheduling
Yes
Parts Management
Yes
Quotes / Estimates
Yes
Service History
Yes
VIN Lookup
Yes
Vehicle Tracking
Yes
Work Order Management
Yes