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Average Ratings 2,944 Ratings

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features
design
support

Description

MissedCalls.Help provides a 24/7 AI-powered phone receptionist tailored for veterinary practices. Built to support clinics during busy hours, evenings, weekends, and holidays, the AI answers every call, gathers essential intake details, and schedules appointments directly into your calendar or PIMS. It performs structured symptom triage based on your clinic’s protocols, helping identify urgent cases that require immediate escalation. Routine inquiries such as hours, services, and location are handled automatically, freeing up staff to focus on in-clinic care. Every call generates a clean summary sent via SMS or email, ensuring no lost leads or forgotten messages. With bilingual English and Spanish support, live call transfer options, and customizable scripts, the system adapts to small animal clinics, emergency hospitals, specialty centers, and mobile veterinarians alike.

Description

Zoom Phone is a cloud-based VoIP phone system designed to help businesses manage voice communications, employee collaboration, and customer calls. The platform combines business calling, SMS messaging, voicemail, video conferencing, and team chat within the Zoom Workplace environment. Users can make and receive calls through desktop applications, mobile devices, web-connected systems, and supported physical desk phones. Its call management capabilities include multi-level auto attendants, call queues, call transfers, forwarding, shared lines, and customizable business hours. Built-in AI features generate call summaries, identify action items, prioritize voicemails, and provide contextual assistance during conversations. Zoom Virtual Agent Receptionist adds conversational AI capabilities for answering business questions, booking appointments, and routing callers based on their needs. Call monitoring and reporting tools provide visibility into call volumes, usage patterns, connection quality, and employee communication activity. Zoom Phone integrates with Salesforce, Microsoft Teams, Google Workspace, and other business applications to connect calling activities with existing workflows. Its centralized administration tools support phone number management, device provisioning, user permissions, call recording policies, and communication security across distributed organizations.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

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Screenshots View All

Integrations

BetterCloud No 
CallFlow No 
Dubber No 
Eventide Elevate No 
FirstDigital No 
Genesys Cloud CX No 
Gong No 
InteractionSync No 
Jatheon No 
Leverage No 
Maximizer CRM No 
Microsoft Dynamics 365 No 
Momentum No 
NiCE CXone Mpower No 
Presults No 
SQL No 
ServiceNow No 
TimeSentry No 
Zoom No 
Zoom Whiteboard No 

Integrations

BetterCloud Yes 
CallFlow Yes 
Dubber Yes 
Eventide Elevate Yes 
FirstDigital Yes 
Genesys Cloud CX Yes 
Gong Yes 
InteractionSync Yes 
Jatheon Yes 
Leverage Yes 
Maximizer CRM Yes 
Microsoft Dynamics 365 Yes 
Momentum Yes 
NiCE CXone Mpower Yes 
Presults Yes 
SQL Yes 
ServiceNow Yes 
TimeSentry Yes 
Zoom Yes 
Zoom Whiteboard Yes 

Pricing Details

$49/month
Free Trial Yes 
Free Version No 

Pricing Details

$10.50/user/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

MissedCalls.Help

Founded

2024

Country

United States

Website

missedcalls.help/

Vendor Details

Company Name

Zoom Communications

Founded

2011

Country

United States

Website

zoom.com

Product Features

Veterinary

Appointment Reminders No 
Appointment Scheduling No 
Billing & Invoicing No 
Boarding Management No 
Image Storage No 
Inventory Management No 
Patient Records No 
Prescription Management No 
Treatment Plans No 

Product Features

Business Phone Systems

Call Logging Yes 
Call Monitoring Yes 
Call Recording Yes 
Call Routing Yes 
Employee Directory Yes 
IVR / Voice Recognition Yes 
Mobile Access Yes 
Virtual Call Center No 
Web Conferencing Yes 

Business VoIP

Call Parking Yes 
Call Recording Yes 
Contact Management Yes 
Encryption Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Unified Communications Yes 
Voice Quality Enhancement Yes 

Cloud PBX

Call Recording Yes 
Call Routing Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Virtual Extensions Yes 
Web Conferencing Yes 

Online Fax

Alerts / Notifications No 
Cloud Storage No 
Electronic Signature No 
Fax via Email No 
HIPAA Compliant No 
Large File Support No 
Local Phone Numbers No 
Mobile Access No 
Toll Free Numbers No 

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring No 
Contact Management No 
IVR / Voice Recognition No 
Inbound Reporting No 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP No 
Voice & Data Integration No 

Video Conferencing

Electronic Hand Raising No 
Mobile Access No 
On-Demand Webcasting No 
Presentation Streaming No 
Presentation Tools No 
Private Chat No 
Real-Time Chat No 
Record & Playback Ability No 
Screen Sharing No 
Two-Way Audio & Video No 
Video Conferencing No 
Whiteboard No 

Web Conferencing

Electronic Hand Raising No 
Mobile Access No 
On-Demand Webcasting No 
Presentation Streaming No 
Presentation Tools No 
Private Chat No 
Real-Time Chat No 
Record & Playback Ability No 
Screen Sharing No 
Two-Way Audio & Video No 
Video Conferencing No 
Whiteboard No 

Alternatives

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