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Average Ratings 0 Ratings

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features
design
support

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Description

Miruni serves as a visual feedback and task management solution tailored for webmasters, developers, and agencies overseeing multiple websites across various platforms such as WordPress, Webflow, and Shopify. This tool enhances collaboration by enabling clients, stakeholders, and team members to give specific, actionable feedback directly on their live sites. By simplifying the processes of website edits and maintenance, Miruni not only saves time but also fosters effective communication among all parties involved. Notable Features - Visual Feedback Collection: Gather accurate comments and annotations straight on live websites to ensure clear and actionable communication. - Centralized Task Management: Bring together website edits, bug reports, and feedback into one organized dashboard to facilitate smooth workflows. - Seamless Integrations: Effortlessly connect with WordPress and other platforms to boost collaboration and make website management more efficient. - User-Friendly Interface: The intuitive design makes it easy for all users to navigate and utilize the tool effectively.

Description

All-in-One Software for Digital Channel Feedback Mopinion is a digital platform that helps digital enterprises listen, understand and act across all digital touchpoints (website, mobile, and email). Mopinion allows its users to create customisable online feedback form (including various CX metrics like NPS, CES and CSAT) and trigger them based upon rules such as mouse movement and time on page. It also allows for comprehensive visualisation via customisable dashboards, text analysis, and smart labeling. Users can use proactive alerts, role-based views, and connect to PM tools like Trello or Asana to receive feedback and collaborate with other members of your digital team. +Customisable feedback forms +Real-time statistics Integrations with +API +Various CX metrics +Text analytics +Advanced reporting capabilities Mopinion pricing starts at $35 USD/month

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

Jira
Zapier
Adobe Analytics
Adobe Marketo Engage
Asana
Basecamp
Contentsquare
HubSpot CRM
HubSpot Customer Platform
Intercom
Lightspeed eCommerce
Magento
NextDNS
Optimizely One
Salesforce
Salesforce Agentforce Service
Trello
VWO Testing
WordPress
Zendesk

Integrations

Jira
Zapier
Adobe Analytics
Adobe Marketo Engage
Asana
Basecamp
Contentsquare
HubSpot CRM
HubSpot Customer Platform
Intercom
Lightspeed eCommerce
Magento
NextDNS
Optimizely One
Salesforce
Salesforce Agentforce Service
Trello
VWO Testing
WordPress
Zendesk

Pricing Details

$12/user/month
Free Trial
Free Version

Pricing Details

$229/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Miruni

Founded

2018

Country

United States

Website

www.miruni.io

Vendor Details

Company Name

Mopinion

Founded

2013

Country

Netherlands

Website

www.mopinionlabs.com

Product Features

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Marketing Analytics

A/B Testing
Campaign Management
Channel Attribution
Customer Journey Mapping
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Social Media Metrics
Website Analytics

NPS

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Alternatives

Alternatives

Droptest Reviews

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Droptest Design
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Hello Customer

Insider Metrics
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Delighted

Qualtrics
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Fronter

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