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features
design
support

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Write a Review

Description

We help companies manage and document changes to their digital content. MirrorWeb Insight captures, archives and monitors web, SMS and email, instant messages, mobile platforms, social media and mobile platforms. This ensures digital communication regulations are met, and content is compliant. Our technology is unrivalled. Cloud-archiving allows us to store archives in a format that is legally admissible (WORM) and ensures data sovereignty. Once captured, you can search and replay your archives through our platform at any point.

Description

Smarsh is a unified communications intelligence platform that helps organizations manage compliance and risk with confidence. It captures and archives communications across email, mobile, voice, chat, video, and AI-enabled channels in their native formats. Built specifically for regulated industries, the platform supports global regulatory and data retention requirements. AI-powered analytics identify potential risks, misconduct, and emerging issues before they escalate. Centralized access to data streamlines legal discovery and speeds up investigations. Intelligent search, tagging, and filtering uncover insights that legacy tools often miss. Open APIs allow seamless integration with existing compliance and IT systems. Hyperscalable cloud infrastructure supports high-volume data ingestion and export. End-to-end encryption protects sensitive communications data at all times. Smarsh helps organizations turn compliance from a requirement into a strategic advantage.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Facebook Yes 
Intulse Yes 
LinkedIn Yes 
Microsoft Teams Yes 
Salesforce Yes 
Slack Yes 
Vimeo Yes 
X (Twitter) Yes 
Bloomberg Terminal Yes 
Constant Contact No 
Google Workspace No 
Instagram Yes 
Microsoft Exchange No 
Microsoft Outlook No 
Moxo No 
MyRepChat No 
Salesforce Agentforce Marketing No 
Sprinklr Social No 
WhatsApp No 
YouTube Yes 

Integrations

Facebook Yes 
Intulse Yes 
LinkedIn Yes 
Microsoft Teams Yes 
Salesforce Yes 
Slack Yes 
Vimeo Yes 
X (Twitter) Yes 
Bloomberg Terminal No 
Constant Contact Yes 
Google Workspace Yes 
Instagram No 
Microsoft Exchange Yes 
Microsoft Outlook Yes 
Moxo Yes 
MyRepChat Yes 
Salesforce Agentforce Marketing Yes 
Sprinklr Social Yes 
WhatsApp Yes 
YouTube No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

MirrorWeb

Founded

2012

Country

United Kingdom

Website

www.mirrorweb.com

Vendor Details

Company Name

Smarsh

Founded

2002

Country

United States

Website

www.smarsh.com

Product Features

AML

Behavioral Analytics No 
Case Management No 
Compliance Reporting No 
Identity Verification No 
Investigation Management No 
PEP Screening No 
Risk Assessment No 
SARs No 
Transaction Monitoring No 
Watch List No 

Archiving

Access Control No 
Data Deduplication Yes 
Document Management No 
Email Archiving Yes 
Multimedia Archiving Yes 
Retention Management No 
Storage Management Yes 
Version Control No 
Web Archiving Yes 
eDiscovery No 

Compliance

Archiving & Retention No 
Artificial Intelligence (AI) No 
Audit Management No 
Compliance Tracking No 
Controls Testing No 
Environmental Compliance No 
FDA Compliance No 
HIPAA Compliance No 
ISO Compliance No 
Incident Management No 
OSHA Compliance No 
Risk Management No 
Sarbanes-Oxley Compliance No 
Surveys & Feedback No 
Version Control No 
Workflow / Process Automation No 

Cybersecurity

AI / Machine Learning No 
Behavioral Analytics No 
Endpoint Management No 
IOC Verification No 
Incident Management No 
Tokenization No 
Vulnerability Scanning No 
Whitelisting / Blacklisting No 

Data Governance

Access Control No 
Data Discovery No 
Data Mapping No 
Data Profiling No 
Deletion Management No 
Email Management No 
Policy Management No 
Process Management No 
Roles Management No 
Storage Management No 

eDiscovery

Case Analytics No 
Compliance Management No 
Discussion Threads No 
Document Indexing No 
Document Tracking No 
Full Text Extraction No 
Keyword Search No 
Metadata Extraction No 
Topic Clustering No 

Email Archiving

Access Control No 
Backup Management No 
Compliance Management No 
Data Deduplication No 
Data Export No 
Encryption No 
Retention Management No 
Storage Management No 
Threat Protection No 
eDiscovery No 

Email Management

Data Recovery No 
Email Archiving No 
Email Deletion No 
Email Discovery No 
Email Monitoring No 
Email Recall No 
Queue Manager No 
Response Management No 
Routing No 
Shared Inboxes No 
Signature Management No 
Spam Blocker No 
Whitelisting / Blacklisting No 

Enterprise Search

AI / Machine Learning No 
Faceted Search / Filtering No 
Full Text Search No 
Fuzzy Search No 
Indexing No 
Text Analytics No 
eDiscovery No 

Social Media Monitoring

Audience Segmentation No 
Competitive Analysis No 
Configurable Alerts No 
Customer Engagement No 
Dashboard No 
Impact Scoring No 
Influencer Tracking No 
Reputation Management No 
Sentiment Analysis No 
Trend Tracking No 

Product Features

Archiving

Access Control No 
Data Deduplication No 
Document Management No 
Email Archiving No 
Multimedia Archiving No 
Retention Management No 
Storage Management No 
Version Control No 
Web Archiving No 
eDiscovery No 

Call Recording

Archiving No 
Call Sharing No 
Distributed Call Recording No 
Event Triggered Recording No 
File Transfer No 
Instant Retrieval No 
On-Demand Recording No 
Recording Bookmarking No 
Scheduled Recording No 
Screen Activity Recording No 
Video Call Recording No 

eDiscovery

Case Analytics Yes 
Compliance Management Yes 
Discussion Threads Yes 
Document Indexing Yes 
Document Tracking Yes 
Full Text Extraction Yes 
Keyword Search Yes 
Metadata Extraction Yes 
Topic Clustering Yes 

Email Archiving

Access Control Yes 
Backup Management No 
Compliance Management No 
Data Deduplication No 
Data Export Yes 
Encryption Yes 
Retention Management Yes 
Storage Management No 
Threat Protection No 
eDiscovery Yes 

Alternatives

Alternatives