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Description
Mindcat Maintain is a cloud-enabled computerized maintenance management system (CMMS) tailored for facilities managers, property managers, and building operators in the Gulf region. This platform streamlines the organization of tenant and staff requests, manages work orders, oversees assets, and schedules preventive maintenance. Supervisors have the capability to assign tasks based on criteria such as building, location, priority, and assigned team. Technicians benefit from a mobile-friendly interface that allows them to update job statuses, complete necessary checklists, log equipment readings, and keep detailed work histories. The system proficiently monitors various types of equipment, including chillers, lifts, pumps, and generators, while also facilitating the scheduling of recurring maintenance tasks. Managers can access work-order calendars and conveniently export data in CSV format. Additionally, requesters are able to submit maintenance requests, and integration with WhatsApp Business is available during the initial setup process. The user interface is designed to support both English and Arabic languages, featuring right-to-left text options for Arabic users. Mindcat provides the flexibility of setup and hosting options either in the UAE or Saudi Arabia, or it can be deployed on a client’s private cloud or servers for enhanced customization. This comprehensive approach ensures that all parties involved can effectively manage maintenance operations with ease and efficiency.
Description
The GMAO new generation. Twimm improves productivity, organizes your team and optimizes profitability. Twimm connects you to your technicians and helps you manage your maintenance contracts. Twimm helps you to maintain your assets and monitor your contracts. HVAC, Elevator, HVAC and Fire detection. Electricity, Green spaces, Facility Management, Closure/Security, Multitechnics, Cleaning Plumbing, Sanitary Owner. Shopping centers, Territorial communities, Health facilities, Fitness Industries, Property Management, Trustee Universities. Spend less on IT and focus on maintenance. Twimm is a continuously updated solution that is available anywhere. Your CMMS in SAAS Mode. Twimm is designed in saas mode to make it easy to access by a simple connection. Its interoperability and ability to collect data and intelligently reproduce them make it a unique solution.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Google
No
Pipedrive
No
Sage 100 Contractor
No
Salesforce
No
Sellsy
No
WhatsApp
Yes
Zendoc
No
Integrations
Google
Yes
Pipedrive
Yes
Sage 100 Contractor
Yes
Salesforce
Yes
Sellsy
Yes
WhatsApp
No
Zendoc
Yes
Pricing Details
AED 149 per technician/month
You pay per technician per month. The price drops as your team grows: each band’s price applies only to the technicians inside that band. A technician is anyone with a login who works on or assigns jobs, so supervisors and admins count. Tenants, residents and staff who only raise requests are free.
Band: AED | SAR | USD per month
1 to 10: 149 | 149 | 40.57
11 to 30: 99 | 99 | 26.96
31 to 100: 69 | 69 | 18.79
101 and up: 49 | 49 | 13.34
Worked example. An FM company with 30 technicians and supervisors comes to 10 × 149 + 20 × 99 = AED 3,470, so it pays the monthly minimum of AED 5,699 a month (SAR 5,699, about USD 1,552). The minimum covers up to 62 technicians. With 100 it is AED 8,300. With 250 it is AED 15,650.
The maker’s feature licence, billed at cost. The software’s maker charges USD 15 (about AED 55) per technician a month at its list price for the features that make it work for a real team: photos and files on jobs, the request portal, the PM calendar, vendors and contractors, time and cost, signatures, and more than 5 users. We pass it through at cost and never mark it up. For 30 technicians that adds about USD 450 a month, so the example above comes to about USD 2,000 in all.
How you run it changes the multiplier.
Shared servers, hosted by us in the UAE, up to 10 technicians: The technician price above. Your own separate copy and database on servers we share between clients; the maker’s licence works the same way | AED/SAR 2,649 (USD 721.31)
Your own copy, hosted by us in the UAE or Saudi Arabia: The technician price above | AED/SAR 5,699 (USD 1,552)
In your own cloud or servers, run by us: The technician price above, and you pay your cloud bill directly | AED/SAR 7,949 (USD 2,164)
Two ways to start. Up to 10 technicians on the shared plan, we set you up on a fixed quick-start package, with no scoping call. The shared plan stops at 10. From 11 technicians, and at any size on your own copy or your own cloud, we set it up with you.
Quick start (we set it up): The shared plan, 1 to 10 technicians | AED/SAR 2,500 (USD 680.74), fixed | Your own copy on our UAE servers, your buildings and asset register imported from our CSV template, our PPM schedule template for chillers, lifts, pumps, tanks and fan coil units, logins for your technicians, recorded training and guides in Arabic and English, and ticket support. The maker’s feature licence for your technicians is billed at cost, as on every option. No call and no on-site visit. The go-live date is counted from the day your CSV arrives. We send the payment link within 24 hours.
Managed: Your own copy or your own cloud, at any size | Up to 10 technicians: AED/SAR 5,900 (USD 1,607). 11 to 30: AED/SAR 11,900. 31 to 100: AED/SAR 24,900. Above 100: from AED/SAR 49,900, scoped in writing. | One working session with your FM manager, then setup to a written plan. It covers your buildings, plant rooms and asset register (chillers, lifts, pumps, tanks, fan coil units), PM schedules built from your AMC calendars, teams and logins, your branding, and training for supervisors and technicians in Arabic and English.
Billed at cost, outside the technician price. The maker’s feature licence, WhatsApp Business messages and SMS. Annual prepay takes 15% off our part. Prices exclude 5% UAE VAT and 15% Saudi VAT.
Band: AED | SAR | USD per month
1 to 10: 149 | 149 | 40.57
11 to 30: 99 | 99 | 26.96
31 to 100: 69 | 69 | 18.79
101 and up: 49 | 49 | 13.34
Worked example. An FM company with 30 technicians and supervisors comes to 10 × 149 + 20 × 99 = AED 3,470, so it pays the monthly minimum of AED 5,699 a month (SAR 5,699, about USD 1,552). The minimum covers up to 62 technicians. With 100 it is AED 8,300. With 250 it is AED 15,650.
The maker’s feature licence, billed at cost. The software’s maker charges USD 15 (about AED 55) per technician a month at its list price for the features that make it work for a real team: photos and files on jobs, the request portal, the PM calendar, vendors and contractors, time and cost, signatures, and more than 5 users. We pass it through at cost and never mark it up. For 30 technicians that adds about USD 450 a month, so the example above comes to about USD 2,000 in all.
How you run it changes the multiplier.
Shared servers, hosted by us in the UAE, up to 10 technicians: The technician price above. Your own separate copy and database on servers we share between clients; the maker’s licence works the same way | AED/SAR 2,649 (USD 721.31)
Your own copy, hosted by us in the UAE or Saudi Arabia: The technician price above | AED/SAR 5,699 (USD 1,552)
In your own cloud or servers, run by us: The technician price above, and you pay your cloud bill directly | AED/SAR 7,949 (USD 2,164)
Two ways to start. Up to 10 technicians on the shared plan, we set you up on a fixed quick-start package, with no scoping call. The shared plan stops at 10. From 11 technicians, and at any size on your own copy or your own cloud, we set it up with you.
Quick start (we set it up): The shared plan, 1 to 10 technicians | AED/SAR 2,500 (USD 680.74), fixed | Your own copy on our UAE servers, your buildings and asset register imported from our CSV template, our PPM schedule template for chillers, lifts, pumps, tanks and fan coil units, logins for your technicians, recorded training and guides in Arabic and English, and ticket support. The maker’s feature licence for your technicians is billed at cost, as on every option. No call and no on-site visit. The go-live date is counted from the day your CSV arrives. We send the payment link within 24 hours.
Managed: Your own copy or your own cloud, at any size | Up to 10 technicians: AED/SAR 5,900 (USD 1,607). 11 to 30: AED/SAR 11,900. 31 to 100: AED/SAR 24,900. Above 100: from AED/SAR 49,900, scoped in writing. | One working session with your FM manager, then setup to a written plan. It covers your buildings, plant rooms and asset register (chillers, lifts, pumps, tanks, fan coil units), PM schedules built from your AMC calendars, teams and logins, your branding, and training for supervisors and technicians in Arabic and English.
Billed at cost, outside the technician price. The maker’s feature licence, WhatsApp Business messages and SMS. Annual prepay takes 15% off our part. Prices exclude 5% UAE VAT and 15% Saudi VAT.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Mindcat Technology Consultants FZE
Founded
2022
Country
F-15, Warba Center, Deira, Dubai, United Arab Emirates
Website
mindcat.ai/apps/maintain
Vendor Details
Company Name
Twimm
Founded
2009
Country
France
Website
www.twimm.fr
Product Features
CMMS
Asset Tracking
Yes
Calibration Management
No
Inventory Control
No
Key & Lock Management
No
Mobile Access
Yes
Preventive Maintenance
Yes
Purchasing
No
Scheduling
Yes
Service History Tracking
Yes
Technician Management
Yes
Work Order Management
Yes
Maintenance Management
Asset Tracking
No
Billing & Invoicing
No
Calibration Management
No
Dispatch Management
No
Inventory Control
No
Inventory Management
No
Key & Lock Management
No
Mobile Access
No
Planning Calendar
No
Predictive Maintenance
No
Preventive Maintenance
No
Purchasing
No
Scheduling
No
Service History Tracking
No
Technician Management
No
Work Order Management
No
Product Features
Building Maintenance
Asset Tracking
Yes
Commercial Properties
Yes
Customer Database
No
Dispatch Management
No
Inventory Management
Yes
Job Costing
No
Job Management
No
Maintenance Scheduling
Yes
Residential Properties
Yes
Routing
No
Scheduling
No
Work Order Management
Yes
CAPA
Audit Management
No
CAPA Planning
Yes
Change Management
No
Complaint Management
No
Incident Management
No
Nonconformance Tracking
No
Quality Control
No
Risk Management
No
Root Cause Analysis
No
Training Management
No
CMMS
Asset Tracking
Yes
Calibration Management
Yes
Inventory Control
Yes
Key & Lock Management
Yes
Mobile Access
Yes
Preventive Maintenance
Yes
Purchasing
No
Scheduling
Yes
Service History Tracking
Yes
Technician Management
Yes
Work Order Management
Yes
Electrical Estimating
Billing & Invoicing
Yes
Change Orders
No
Cost Database
Yes
Project Management
Yes
Quotes / Proposals
Yes
Takeoff
No
Energy Management
Benchmarking
Yes
Bill Audit
Yes
Bill Database
Yes
Bill Importing
Yes
Budgeting & Forecasting
No
Compliance Management
No
Contract Management
Yes
Cost / Use Reporting
No
Emissions Monitoring
No
Energy Price Analysis
No
Facility Scheduling
Yes
Greenhouse Gas Tracking
No
Load Control
No
Load Forecasting
No
Meter Tracking
No
Risk Management
No
Weather Normalization
No
Facility Management
Asset Management
Yes
Commercial Properties
Yes
Equipment Management
Yes
Facility Scheduling
Yes
Incident Management
Yes
Inspection Management
Yes
Inventory Control
Yes
Maintenance Tracking
Yes
Preventive Maintenance
Yes
Residential Properties
Yes
Room Scheduling
No
Schools
Yes
Space Planning
Yes
Vendor Management
Yes
Visitor Management
No
Work Order Management
Yes
Field Service Management
Billing & Invoicing
Yes
Contact Database
Yes
Contract Management
Yes
Customer Database
No
Dispatch Management
Yes
Electronic Signature
Yes
Inventory Management
Yes
Mobile Access
Yes
Payment Collection in the Field
No
Quotes / Estimates
Yes
Routing
Yes
Scheduling
Yes
Service History Tracking
Yes
Time Clock
No
Work Order Management
Yes
HVAC
Billing & Invoicing
Yes
Customer Database
No
Dispatch Management
Yes
Inventory Control
No
Job Management
Yes
Maintenance Scheduling
Yes
Mobile Access
Yes
Quotes / Estimates
Yes
Routing
No
Scheduling
Yes
Service History Tracking
No
Technician Management
Yes
Work Order Management
Yes
HVAC Estimating
Billing & Invoicing
Yes
Commercial/Industrial
No
Cost Database
No
Data Import / Export
Yes
Equipment Maintenance
Yes
Financing Management
No
Labor Rates
No
Quotes/Proposals
Yes
Scheduling
Yes
Takeoff
No
Landscape Management
Billing & Invoicing
Yes
Contract Management
Yes
Customer Database
Yes
Dispatch Management
Yes
Groundskeeping
No
Inventory Control
No
Irrigation Tracking
No
Job Management
Yes
Landscape Design
No
Mobile Access
No
Payroll Management
No
Plant Database
No
Quotes / Estimates
Yes
Routing
Yes
Scheduling & Appointments
No
Work Order Management
Yes
Maintenance Management
Asset Tracking
Yes
Billing & Invoicing
Yes
Calibration Management
Yes
Dispatch Management
No
Inventory Control
No
Inventory Management
Yes
Key & Lock Management
Yes
Mobile Access
Yes
Planning Calendar
Yes
Predictive Maintenance
Yes
Preventive Maintenance
Yes
Purchasing
No
Scheduling
Yes
Service History Tracking
Yes
Technician Management
Yes
Work Order Management
Yes
Plumbing
Billing & Invoicing
Yes
Customer Database
Yes
Dispatch Management
Yes
Inventory Control
Yes
Job Management
Yes
Mobile Access
Yes
Quotes / Estimates
Yes
Routing
Yes
Scheduling
Yes
Service History Tracking
Yes
Technician Management
Yes
Work Order Management
Yes
Plumbing Estimating
Change Orders
Yes
Commercial / Industrial
Yes
Cost Database
Yes
Data Import / Export
Yes
Fitting Management
Yes
For General Contractor
Yes
Overhead Costs Estimating
Yes
Prebuilt Assembly
Yes
Quotes / Proposals
Yes
Takeoff
Yes
Preventive Maintenance
Condition Monitoring
No
Inspection Management
Yes
Maintenance Scheduling
Yes
Mobile Access
Yes
Predictive Maintenance
Yes
Purchasing
No
Reminders
Yes
To-Do List
No
Vendor Management
Yes
Work Order Management
Yes
Tradesman Job Management
Contract Management
Yes
Customer Database
No
Dispatch Management
No
For Builders
No
For Electricians
Yes
For Field Service Businesses
Yes
For HVAC
Yes
For Plumbers
Yes
For Roofers
Yes
Invoicing
Yes
Job Tracking
No
Payments
No
Quoting
Yes
Reporting
Yes
Scheduling
Yes
Time Tracking
Yes
Work Order
Contract Management
Yes
Customer Database
Yes
Dispatch Management
Yes
Inventory Control
Yes
Job Management
Yes
Preventive Maintenance
Yes
Quotes / Estimates
Yes
Recurring Appointments
Yes
Routing
Yes
Scheduling
Yes
Task Management
Yes
