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Description
Mindcat Inbox serves as a dedicated WhatsApp CRM tailored for real estate agencies, merging conversations from company numbers, website chats, and property inquiries into a collaborative workspace. Within this platform, agents can be designated to specific leads, while managers oversee lead ownership, interaction history, and response times for efficiency. The lead records are comprehensive, encompassing details such as listing sources, geographical areas, budgetary constraints, and fields pertinent to Trakheesi permits, Madmoun QR verifications, or Saudi REGA advertising licenses. Moreover, teams can utilize features like saved responses, labeling systems, follow-up reminders, sanctioned WhatsApp broadcast templates, and webhooks for streamlined communication. Accessibility is facilitated through a browser-based inbox that supports both English and a partially translated Arabic interface, designed with a right-to-left format. The service is available through shared hosting in the UAE, a dedicated hosted solution in either the UAE or Saudi Arabia, or through a customer's existing cloud infrastructure or servers. Additionally, during the setup process, Slack notifications and Salesforce lead synchronization can be integrated, while customized direct portal feeds are available for larger teams, ensuring tailored solutions for every client's needs. This comprehensive tool enhances collaboration and improves the efficiency of real estate operations.
Description
Mindcat Vault serves as a comprehensive web-based document management solution tailored for PROs, typing centers, brokerages, law firms, human resources departments, and various organizations that handle client, property, or employee records in the UAE and Saudi Arabia. Users have the ability to either scan or upload their documents, categorize them using customizable fields and access permissions, while also searching through the text of both Arabic and English scans. The user-friendly dashboard highlights approaching expirations in a 90-day timeframe and can automatically notify the team via email 30 days prior to any critical date. Furthermore, Vault features options for document linking with designated expiry dates, email sharing capabilities, a history of document versions, notes, activity logs for files, checks for duplicate uploads, and provisions for scanner-folder or mailbox intake alongside complete data export functionalities. This versatile system can be hosted locally within the UAE or Saudi Arabia or implemented on a customer’s own cloud infrastructure or servers. With an interface primarily in English, it also includes partial translations in Arabic to accommodate diverse user needs. Overall, Mindcat Vault streamlines document management workflows while enhancing accessibility and organization for its users.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Microsoft 365
No
Mindcat Desk
Yes
Salesforce
Yes
Slack
Yes
WhatsApp
Yes
Integrations
Microsoft 365
Yes
Mindcat Desk
No
Salesforce
No
Slack
No
WhatsApp
No
Pricing Details
AED 89/agent/month (~USD 24)
You pay per agent per month. An agent is anyone who replies to customers in that month. The price per agent drops as your team grows: each band’s price applies only to the agents inside that band. One owner or admin login that only reads reports is free.
Band: AED | SAR | USD per month
1 to 5: 89 | 89 | 24
6 to 20: 59 | 59 | 16
21 to 50: 45 | 45 | 12
51 and up: 35 | 35 | 9.50
Worked example. A brokerage with 12 agents pays 5 × 89 + 7 × 59 = AED 858 a month (SAR 858, about USD 234). With 5 agents it is AED 445. With 20 it is AED 1,330. With 50 it is AED 2,680.
How you run it changes the multiplier.
Shared, hosted by us in the UAE: The agent price above | 3 agents (AED/SAR 267)
Your own copy, hosted by us in the UAE or Saudi Arabia: Agent price × 2 | AED/SAR 4,649 (USD 1,266)
In your own cloud or servers, run by us: Agent price × 2, and you pay your cloud bill directly | AED/SAR 4,949 (USD 1,348)
Two ways to start. Up to 5 agents on the shared plan, we set you up on a fixed quick-start package, with no scoping call. From 6 agents, and at any size on your own copy or your own cloud, we set it up with you.
Quick start (we set it up): The shared plan, 1 to 5 agents | AED/SAR 2,500 (USD 680.74), fixed | Your logo on the website chat, one WhatsApp number connected once Meta has verified it, our real estate template (permit, QR, REGA licence and cash flag fields, labels, saved replies in Arabic and English), your contacts imported from our CSV template, recorded training and guides in Arabic and English, and ticket support. No call and no on-site morning. The go-live date is counted from the day your CSV arrives. We send the payment link within 24 hours.
Managed: The shared plan from 6 agents, and every size on your own copy or your own cloud | Up to 5 agents: AED/SAR 4,900 (USD 1,334). 6 to 20: AED/SAR 9,900 (USD 2,696). 21 to 50: AED/SAR 19,900 (USD 5,419). Above 50: from AED/SAR 39,900, scoped in writing. | A morning with your sales manager, then setup to a written plan: your WhatsApp number on Meta’s WhatsApp Business API, website chat, your lead fields (permit, QR, REGA licence, cash flag), labels, saved replies in Arabic and English, Slack alerts and training. From 6 agents it also covers teams by desk, automatic assignment and Salesforce lead sync; for 1 to 5 agents, Salesforce lead sync is AED/SAR 3,900 (USD 1,062).
Billed at cost, outside the agent price. Meta’s WhatsApp message fees, SMS and any AI use. Meta bills your own WhatsApp Business account directly, so you see that bill. Annual prepay takes 15% off. Prices exclude 5% UAE VAT and 15% Saudi VAT.
Band: AED | SAR | USD per month
1 to 5: 89 | 89 | 24
6 to 20: 59 | 59 | 16
21 to 50: 45 | 45 | 12
51 and up: 35 | 35 | 9.50
Worked example. A brokerage with 12 agents pays 5 × 89 + 7 × 59 = AED 858 a month (SAR 858, about USD 234). With 5 agents it is AED 445. With 20 it is AED 1,330. With 50 it is AED 2,680.
How you run it changes the multiplier.
Shared, hosted by us in the UAE: The agent price above | 3 agents (AED/SAR 267)
Your own copy, hosted by us in the UAE or Saudi Arabia: Agent price × 2 | AED/SAR 4,649 (USD 1,266)
In your own cloud or servers, run by us: Agent price × 2, and you pay your cloud bill directly | AED/SAR 4,949 (USD 1,348)
Two ways to start. Up to 5 agents on the shared plan, we set you up on a fixed quick-start package, with no scoping call. From 6 agents, and at any size on your own copy or your own cloud, we set it up with you.
Quick start (we set it up): The shared plan, 1 to 5 agents | AED/SAR 2,500 (USD 680.74), fixed | Your logo on the website chat, one WhatsApp number connected once Meta has verified it, our real estate template (permit, QR, REGA licence and cash flag fields, labels, saved replies in Arabic and English), your contacts imported from our CSV template, recorded training and guides in Arabic and English, and ticket support. No call and no on-site morning. The go-live date is counted from the day your CSV arrives. We send the payment link within 24 hours.
Managed: The shared plan from 6 agents, and every size on your own copy or your own cloud | Up to 5 agents: AED/SAR 4,900 (USD 1,334). 6 to 20: AED/SAR 9,900 (USD 2,696). 21 to 50: AED/SAR 19,900 (USD 5,419). Above 50: from AED/SAR 39,900, scoped in writing. | A morning with your sales manager, then setup to a written plan: your WhatsApp number on Meta’s WhatsApp Business API, website chat, your lead fields (permit, QR, REGA licence, cash flag), labels, saved replies in Arabic and English, Slack alerts and training. From 6 agents it also covers teams by desk, automatic assignment and Salesforce lead sync; for 1 to 5 agents, Salesforce lead sync is AED/SAR 3,900 (USD 1,062).
Billed at cost, outside the agent price. Meta’s WhatsApp message fees, SMS and any AI use. Meta bills your own WhatsApp Business account directly, so you see that bill. Annual prepay takes 15% off. Prices exclude 5% UAE VAT and 15% Saudi VAT.
Free Trial
No
Free Version
No
Pricing Details
AED 59 per user/month
You pay per user per month. A user is anyone who signs in during the month. The price per user drops as your team grows: each band’s price applies only to the users inside that band. There are no per-document or per-page fees.
Band: AED | SAR | USD per month
1 to 5: 59 | 59 | 16.07
6 to 20: 39 | 39 | 10.62
21 to 50: 29 | 29 | 7.90
51 and up: 19 | 19 | 5.17
Worked example. An office with 15 users pays 5 × 59 + 10 × 39 = AED 685 a month (SAR 685, USD 186.52). With 40 users it is AED 1,460. With 100 it is AED 2,700. The shared option has a minimum of AED/SAR 449 a month, so a 3-person office pays 449.
Storage. 20 GB per user is included. Above that, AED/SAR 0.50 per GB a month.
How you run it changes the multiplier.
Shared: your own separate copy on our UAE servers: The user price above | AED/SAR 449 (USD 122.26)
Your own servers, hosted by us in the UAE or Saudi Arabia: User price × 2 | AED/SAR 4,399 (USD 1,197.82)
In your own cloud or servers, run by us: User price × 2, and you pay your cloud bill directly | AED/SAR 4,699 (USD 1,279.51)
Two ways to start. Up to 20 users on the shared plan, we set you up on a fixed quick-start package, with no scoping call. From 21 users, and at any size on your own servers or your own cloud, we set it up with you.
Quick start (we set it up): The shared plan, 1 to 20 users | AED/SAR 2,500 (USD 680.74), fixed | Your own copy on our UAE servers with your logo, our office template (labels and document types for trade licences, Emirates IDs, visas, tenancy contracts and title deeds, each with an expiry date), Arabic and English text reading, the expiry list on the dashboard and the reminder emails, your users added from our CSV template, recorded training and guides in Arabic and English, and ticket support. No call and no on-site visit. The go-live date is counted from the day your CSV arrives. We send the payment link within 24 hours.
Managed: The shared plan from 21 users, and every size on your own servers or your own cloud | Up to 5 users: AED/SAR 2,900 (USD 789.65). 6 to 20: AED/SAR 4,900 (USD 1,334.24). 21 to 50: AED/SAR 9,900 (USD 2,695.71). Above 50: from AED/SAR 19,900, scoped in writing. | One session with your office manager, then setup to a written plan. It covers your branding, Arabic text reading, your labels, document types and fields (expiry date, client, property or employee), the expiry list on the dashboard and the reminder emails, one scanner folder or mailbox, and training. From 6 users it also covers permissions per office or team, a second intake, Word, Excel and email files, and the Arabic screens your team uses. From 21 users it covers moving your existing shared drive in. Extra work is AED/SAR 900 an hour (USD 245.06), or 10 hours for AED/SAR 8,100.
Not in the user price. Scanning a paper archive, which we quote separately. Optional Microsoft text reading or an AI provider, if you ask for them, on your own account at cost. Annual prepay takes 15% off. Prices exclude 5% UAE VAT and 15% Saudi VAT.
Band: AED | SAR | USD per month
1 to 5: 59 | 59 | 16.07
6 to 20: 39 | 39 | 10.62
21 to 50: 29 | 29 | 7.90
51 and up: 19 | 19 | 5.17
Worked example. An office with 15 users pays 5 × 59 + 10 × 39 = AED 685 a month (SAR 685, USD 186.52). With 40 users it is AED 1,460. With 100 it is AED 2,700. The shared option has a minimum of AED/SAR 449 a month, so a 3-person office pays 449.
Storage. 20 GB per user is included. Above that, AED/SAR 0.50 per GB a month.
How you run it changes the multiplier.
Shared: your own separate copy on our UAE servers: The user price above | AED/SAR 449 (USD 122.26)
Your own servers, hosted by us in the UAE or Saudi Arabia: User price × 2 | AED/SAR 4,399 (USD 1,197.82)
In your own cloud or servers, run by us: User price × 2, and you pay your cloud bill directly | AED/SAR 4,699 (USD 1,279.51)
Two ways to start. Up to 20 users on the shared plan, we set you up on a fixed quick-start package, with no scoping call. From 21 users, and at any size on your own servers or your own cloud, we set it up with you.
Quick start (we set it up): The shared plan, 1 to 20 users | AED/SAR 2,500 (USD 680.74), fixed | Your own copy on our UAE servers with your logo, our office template (labels and document types for trade licences, Emirates IDs, visas, tenancy contracts and title deeds, each with an expiry date), Arabic and English text reading, the expiry list on the dashboard and the reminder emails, your users added from our CSV template, recorded training and guides in Arabic and English, and ticket support. No call and no on-site visit. The go-live date is counted from the day your CSV arrives. We send the payment link within 24 hours.
Managed: The shared plan from 21 users, and every size on your own servers or your own cloud | Up to 5 users: AED/SAR 2,900 (USD 789.65). 6 to 20: AED/SAR 4,900 (USD 1,334.24). 21 to 50: AED/SAR 9,900 (USD 2,695.71). Above 50: from AED/SAR 19,900, scoped in writing. | One session with your office manager, then setup to a written plan. It covers your branding, Arabic text reading, your labels, document types and fields (expiry date, client, property or employee), the expiry list on the dashboard and the reminder emails, one scanner folder or mailbox, and training. From 6 users it also covers permissions per office or team, a second intake, Word, Excel and email files, and the Arabic screens your team uses. From 21 users it covers moving your existing shared drive in. Extra work is AED/SAR 900 an hour (USD 245.06), or 10 hours for AED/SAR 8,100.
Not in the user price. Scanning a paper archive, which we quote separately. Optional Microsoft text reading or an AI provider, if you ask for them, on your own account at cost. Annual prepay takes 15% off. Prices exclude 5% UAE VAT and 15% Saudi VAT.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Mindcat Technology Consultants FZE
Founded
2022
Country
F-15, Warba Center, Deira, Dubai, United Arab Emirates
Website
mindcat.ai/apps/inbox
Vendor Details
Company Name
Mindcat Technology Consultants FZE
Founded
2022
Country
F-15, Warba Center, Deira, Dubai, United Arab Emirates
Website
mindcat.ai/apps/vault
Product Features
Real Estate CRM
Campaign Management
No
Client / Property Matching
No
Contact Management
Yes
Dashboard
Yes
Email Marketing
No
Interaction Tracking
No
Lead Management
Yes
Property Alerts
No
Referral Tracking
No
Segmentation
No
Product Features
Document Management
Access Controls
Yes
Archiving & Retention
No
Collaboration Tools
No
Compliance Tracking
Yes
Document Archiving
No
Document Assembly
No
Document Capture
Yes
Document Conversion
No
Document Delivery
No
Document Indexing
Yes
Document Retention
No
Electronic Signature
No
Email Management
Yes
File Recovery
No
File Type Conversion
No
Forms Management
No
Full Text Search
Yes
Offline Access
No
Optical Character Recognition
Yes
Print Management
No
Version Control
No
