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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Mindcat Dispatch provides a comprehensive solution for delivery operators overseeing their own drivers in the UAE and Saudi Arabia through a cloud-based dispatch and fleet management application. It consolidates orders from various sources, including WhatsApp, phone calls, websites, and merchant portals, into a user-friendly dispatch board that allows staff to allocate drivers, organize delivery stops by area, and monitor job progress in real-time. The mobile app enables drivers to access their delivery stops, navigate efficiently, log cash transactions or coupons, and submit proof of delivery through images or signatures. Customers benefit from tracking links to monitor their orders, while operations and finance teams can access detailed records of order histories, driver and vehicle data, and overall cash amounts. Additionally, Mindcat Dispatch features business ordering portals, comprehensive reports, and data export capabilities, along with seamless integrations to POS systems, ERP solutions, and online retailers using APIs and webhooks. The platform also offers customizable deployment options, ensuring that installations can be tailored to the region or hosted on a customer’s own cloud infrastructure or servers, enhancing flexibility for varied business needs.

Description

XDS empowers your operations team to efficiently manage calls, dispatch vehicles, oversee your fleet, access trip histories and statistics, generate comprehensive reports, and monitor clients, all with just a single click. With permission-based access to system features, you can maintain rigorous control over your operations at all times. Meanwhile, the XDM software enables drivers to receive job information directly on their pagers or wireless email devices, facilitating seamless communication of fare details from dispatchers to drivers without the risk of other drivers overhearing the information through voice radio, thereby preventing job scooping. Furthermore, the XDM software can be tailored to include specific details in the messages sent to drivers, provided that the character count does not exceed the SMS limits set by each carrier, ensuring efficient and secure communication. This level of customization enhances operational efficiency and reduces the likelihood of miscommunication.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Foodics Yes 
Google Maps Yes 
NilRead No 
Odoo Yes 
SAP Business One Yes 
SQL Server No 
Salla Yes 
WhatsApp Yes 
Zid Yes 

Integrations

Foodics No 
Google Maps No 
NilRead Yes 
Odoo No 
SAP Business One No 
SQL Server Yes 
Salla No 
WhatsApp No 
Zid No 

Pricing Details

AED/SAR 119/driver/month
Monthly plans start at AED/SAR 119 per driver for 1–10 drivers, with a three-driver minimum (AED/SAR 357 monthly). Setup fees are AED/SAR 7,500 for 1–10 drivers, AED/SAR 9,500 for 11–50, and AED/SAR 15,000 for 51+. Annual plans receive two months free. VAT, hosting tiers, messaging, map and SMS usage, payment integrations, and some add-ons may cost extra.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Mindcat Technology Consultants FZE

Founded

2022

Country

United Arab Emirates

Website

mindcat.ai

Vendor Details

Company Name

Mobile Knowledge

Country

Canada

Website

mobile-knowledge.com/solutions/dispatch/expert-dispatch-system-xds/

Product Features

Transportation Dispatch

Billing & Invoicing No 
Computer Aided Dispatch No 
Customer Database No 
Emergency Dispatch No 
Fuel Management No 
Mileage Tracking No 
Order Management No 
Routing No 
Scheduling No 
Vehicle Tracking No 

Product Features

Transportation Dispatch

Billing & Invoicing No 
Computer Aided Dispatch No 
Customer Database No 
Emergency Dispatch No 
Fuel Management No 
Mileage Tracking No 
Order Management No 
Routing No 
Scheduling No 
Vehicle Tracking Yes 

Alternatives

No Alternatives

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